Menu Close

Sandton: Experience Centre Expert posted by Telebest

Advertisement



Job Description

CHART A COURSE FOR CUSTOMER SERVICE EXCELLENCE!

Are you ready to lead a dynamic team in the exciting world of luxury cruise experiences?

Do you have a passion for creating unforgettable customer journeys and elevating service standards?

A leading global luxury cruise line is looking for an innovative Experience Centre Expert to drive our customer service operations in South Africa. Join us in crafting extraordinary experiences for discerning travellers worldwide in a 24 hour call centre!

Your Path to Success:

Spearhead strategic planning and execution of call centre operations

Cultivate a high-performing team focused on delivering luxury experiences

Manage multiple KPIs to enhance customer, guest, and employee engagement

Pioneer process improvements and implement cutting-edge service solutions

Become the go-to expert for our brand, ships, journeys, and ancillary services

The ideal leader will have:

Minimum 5 years of proven Contact Centre Operations experience at management level

Candidates must have international experience to be considered

Expertise in reservations systems, CRM tools, and advanced phone technology

Adaptability and hands-on approach in a fast-paced, evolving environment

Outstanding communication skills and ability to mentor diverse teams

Passion for travel with a solid understanding of the luxury cruise industry

What’s on offer

A key role in a global leader redefining luxury travel experiences

Opportunity to shape the future of customer service in the cruise industry

View Job  Groblersdal: Erecting Machine Technician posted by Fempower Personnel

Work with a passionate, international team at the forefront of innovation

Competitive salary, benefits, and significant career growth potential

Ready to Set Sail on This Exciting Voyage?

Let us help your career in luxury hospitality reach new horizons!



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Sandton, Gauteng


Job Seeker Tip

Learn the common software and tools used in your industry - stay current with technology.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

View Job  South Africa: Bookkeeper posted by Tower Group

Latest Job Opportunities

Gauteng: Tax and Reporting Manager posted by Network Finance

Jobs in Gauteng October 20, 2025
Computer Network Finance Other IT

Company Description:This established investment and property group is seeking a hands-on Tax and Reporting Manager to oversee their full tax…

View Job

Western Cape: Tax Manager posted by Network Finance

Jobs in South Africa October 20, 2025
Accounting Network Finance Other Finance

Company and Job Description:This multinational manufacturing company is expanding they team and looking to employ a skilled Tax manager with…

View Job

Gauteng: Tax and Reporting Manager posted by Network Finance

Jobs in Gauteng October 20, 2025
Computer Network Finance Other IT

Company Description:This established investment and property group is seeking a hands-on Tax and Reporting Manager to oversee their full tax…

View Job

Western Cape: Tax Manager: Africa Zone posted by Network Finance

Jobs in South Africa October 20, 2025
Computer Network Finance Other IT

Job and Company Description:Leading organisations across sectors such as FMCG, telecommunications, financial services, and mining are actively seeking...

View Job

South Africa: Talent Pool: Zero Waste Manager posted by Wasteplan

Jobs in South Africa October 20, 2025
Operations Wasteplan

Job SummaryYou will be required to lead the ZTL department in implementing zero waste strategic goals at designated sites and…

View Job

South Africa: Talent Pool: Human Resources Assistant posted by Wasteplan

Jobs in South Africa October 20, 2025
Human Resource Wasteplan

Job summary Assist with office administration, HR administration and keeping personnel files up to date. Support and advise management/staff members…

View Job  Cape Town: PHP Developer posted by Goldman Tech
View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Sandton, Jobs in South Africa

More Jobs in Your Area