Menu Close

Sandton: German-Speaking Customer Service Agents posted by CallForce

Advertisement



Job Description

About the Role

We are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers, handling inquiries, resolving issues, and ensuring customer satisfaction by delivering a professional and high-quality service.

Key Responsibilities

  • Handle incoming customer inquiries via phone, email, chat, or social media in German.
  • Provide accurate, valid, and complete information to customers by using the right methods and tools.
  • Resolve customer complaints and issues promptly and effectively.
  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Collaborate with other departments to resolve complex issues and improve the customer experience.
  • Document customer interactions, transactions, comments, and complaints accurately in the CRM system.
  • Identify and escalate priority issues to the appropriate team or manager.
  • Follow communication procedures, guidelines, and policies.
  • Participate in training sessions to improve product knowledge and customer service skills.

Requirements

  • Fluency in German and proficiency in English.
  • Previous experience in customer service, preferably in a BPO or call center environment.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Problem-solving skills and a customer-oriented attitude.

Qualifications

  • Formal education/certifications: No specific requirements mentioned

Salary & Benefits

Competitive salary, comprehensive training and development programs, opportunity to work in a multicultural and dynamic environment, career advancement opportunities within the company.

View Job  South Africa: Gm Couple, Lesotho (2270) posted by HotelJobs

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Professions Jobs in Gauteng

Gauteng, the economic hub of South Africa, is home to a diverse range of industries, offering various Other Professions positions for job seekers. Typically, this field encompasses roles such as administrative assistants, human resources specialists, and operations coordinators, among others.

Generally, salaries in the Gauteng region for Other Professions positions tend to fall within broad ranges. For example, an administrative assistant position may command a salary between R300 000 and R500 000 per annum, depending on experience, company size, and industry sector. However, it is essential to note that actual salaries can vary significantly due to factors such as the specific job requirements, the company’s budget, and the individual’s qualifications.

Common skills required for these roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, and analytical thinking. Typically, candidates with a degree in business administration, human resources, or a related field may be well-suited for these positions.

The financial services sector, technology industry, and manufacturing sector are common industries that employ Other Professions roles. These sectors often require professionals who can provide administrative support, coordinate operations, and manage day-to-day activities. The manufacturing sector, in particular, requires skilled coordinators to oversee production processes, manage inventory, and ensure compliance with quality control standards.

Career development opportunities for individuals in this field are generally good, with many companies investing in employee training and development programs. Typically, career progression paths involve moving into senior administrative roles or transitioning into related fields such as human resources management or business administration. With experience and continuous learning, professionals in this field can expect to move into more senior positions or take on leadership roles within their organisations.

View Job  Durban: Professional Civil Engineer - Consulting Industry posted by Hire Resolve


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Sandton, Gauteng


Job Seeker Tip

Send a thank-you email within 24 hours after your interview.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Kempton Park: Sales Executive posted by Jasper Consultants

Jobs in Kempton Park February 4, 2026
Gauteng Jasper Consultants Jobs in Kempton Park Kempton Park Sales

Are you ambitious, motivated, and hungry for success? We’re looking for a Sales Executive who thrives on challenges, loves connecting…

View Job  Western Cape: Senior Surveyor posted by Hire Resolve
View Job

Johannesburg: HVAC Technician posted by Hire Resolve

Jobs in Central Johannesburg February 4, 2026
Hire Resolve Other Engineering

A leading HVAC solutions company is looking for an experienced HVAC Technician with strong experience in Hybrid, VRF, and split…

View Job

Krugersdorp: Technical Draftsperson posted by Hire Resolve

Jobs in Gauteng February 4, 2026
Hire Resolve Other Engineering

Are you a detail-oriented Technical Draftsperson with a solid background in industrial manufacturing? A well-established, international manufacturer of...

View Job

Krugersdorp: Technical Draftsperson posted by Hire Resolve

Jobs in Gauteng February 4, 2026
Hire Resolve Other Engineering

Are you a detail-oriented Technical Draftsperson with a solid background in industrial manufacturing? A well-established, international manufacturer of...

View Job

Krugersdorp: Technical Draftsperson posted by Hire Resolve

Jobs in Gauteng February 4, 2026
Hire Resolve Other Engineering

Are you a detail-oriented Technical Draftsperson with a solid background in industrial manufacturing? A well-established, international manufacturer of...

View Job

Germiston: Mechanical Design Engineer posted by Hire Resolve

Jobs in East Rand February 4, 2026
Hire Resolve Other Engineering

A leading engineering and manufacturing firm based in Germiston is seeking a talented and driven Mechanical Design Engineer to join…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Sandton, Jobs in South Africa

More Jobs in Your Area