Job Description
About the Role
Our client desires a candidate who is a strong cultural fit and shares their goals. They need a technically sound individual who is also innovative and creative. The ideal candidate is autonomous, self-driven, and excels at delivering results. A mature, knowledgeable professional who takes great pride in their work is essential.
Key Responsibilities
- Providing 1st and 2nd level support for all our client’s products and services.
- Logging and managing projects/tasks in a ticketing system through to resolution.
- Liaising with the Development Team to analyse and resolve issues.
- Facilitating client on boarding through basic project management.
- Coordinating with internal and external support teams.
- Conducting final-stage product testing for quality assurance.
- Preparing daily, weekly, and monthly reports for management and customers.
- Attending meetings and preparing minutes or presentations as needed.
- Creating training materials and release notes.
- Training new users on our client’s products.
- Managing disputes related to product misuse.
- Communicating rollout status and updates to all stakeholders.
- Monitoring system performance, escalating issues, and reporting downtime.
- Liaising with technicians, contractors, and sales teams to ensure project efficiency.
- Maintaining up-to-date knowledge of all project office activities to provide cover when needed.
- Occasional overtime may be required for deployments outside office hours.
Requirements
A relevant tertiary qualification is advantageous but not essential.
A minimum of 5 years of prior working experience as a Production Coordinator is required.
Must be highly computer literate with above-average MS Office skills.
Experience in the financial services sector is considered an advantage.
Own transport is essential, as travel to clients may be required.
Skills And Competencies
Minimum 5 years of direct experience as a Production Coordinator, ideally within the Financial Services sector.
Advanced proficiency in Microsoft Office, especially Excel.
Exemplary, clear, and accurate communication skills in English (other languages are a bonus).
Quick learner with strong problem-solving and analytical abilities.
Meticulous attention to detail and commitment to seeing tasks through to completion.
Excellent time management, multitasking, and prioritization skills.
Strong planning skills with accountability for personal and team goals.
Outstanding interpersonal skills for effective collaboration, with the ability to work both independently and as part of a team.
Proactive in building relationships and sharing knowledge.
Strategic and rational thinker with excellent documentation and writing skills.
Ability to work effectively under pressure and meet deadlines.
Working type
Hybrid, 3-4 days in office.
Salary & Benefits
R20 – R50K depending on experience.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Technician Jobs in Gauteng
The automotive technician industry in Gauteng is a significant sector, with many opportunities available to those passionate about the mechanics of vehicles. Generally, job seekers can expect a stable and diverse job market, with common positions including service technicians, mechanic supervisors, and vehicle inspectors.
Typically, salaries for automotive technicians in Gauteng are within the R400 000 – R800 000 per annum range, depending on factors such as experience, company size, and industry sector. For example, entry-level technicians may start around R300 000, while senior technicians with significant experience can earn upwards of R700 000. However, it’s essential to note that salaries can vary widely, and actual figures will depend on individual circumstances.
Common skills required for automotive technician roles include mechanical aptitude, problem-solving abilities, and excellent communication skills. Additionally, proficiency in diagnostic software, electrical system knowledge, and the ability to work with a variety of vehicle makes are often highly valued. Other essential skills may include attention to detail, time management, and teamwork.
The automotive sector is a diverse industry, employing technicians in various sectors such as financial services, technology, and manufacturing. Financial institutions, for instance, require technicians who can work on luxury vehicles, while the technology industry demands expertise in electric and hybrid vehicles.
Career development opportunities are plentiful in this field. Typically, technicians can progress to senior roles or move into management positions, overseeing teams of technicians. Some may also choose to specialize in specific areas, such as diesel engine repair or vehicle inspection. Others may opt for further education and training, pursuing careers in automotive engineering or related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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