Sandton: Sales Coach posted by CallForce

March 23, 2026 Jobs in Gauteng

CallForce

Gauteng

Other Sales/Marketing

Job Description

The Sales Coach is responsible for the overall development and performance of assigned bottom performers through facilitation. The Sales coach is responsible for identifying areas for improvement and helping to coach sales agents through supervising sales calls and discussing strengths, as well as possible areas for improvement and ensuring the bottom performers meets the required service level standards.

Responsibilities:

Responsible for coaching, developing, and improving the abilities of incubation agent to effectively meet performance standards that lead to their successful graduation from the incubation program.
Perform monitoring sessions and other development activities such as role playing, while meeting the required daily and weekly quotas.
Provide feedback through daily, weekly, and otherwise assigned reports to Management.
Conduct daily, weekly, and otherwise assigned performance reviews of the bottom performers, as well as creating individual development plans where needed.
Implementing Strategies to ensure 20 percent of bottom performers are meeting minimum benchmarks by required time frames.
Conducting performance improvement plans for bottom performers.
Motivating and inspiring bottom performers to exceed the required targets.

Requirements:

1 year experience as a sales coach in a call centre environment
Outbound sales experience
Excellent verbal, written and interpersonal communication skills.
Outstanding customer service skills and dedication to providing exceptional customer care.
Focus on quality and drive.
Exceptional listening and analytical skills
Solid time management skills

How to Apply

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About Other Sales/Marketing Jobs in Gauteng

In Gauteng, the sales and marketing industry is generally thriving, with various sectors experiencing growth due to the country’s economic stability and increasing consumer demand. Typically, roles in this field require a combination of business acumen, communication skills, and technical expertise to drive revenue growth and build brand awareness. Commonly, companies in industries such as technology, financial services, and e-commerce employ sales and marketing professionals to achieve their objectives.

Salary ranges for sales and marketing positions in Gauteng can vary widely depending on factors like experience, company size, and industry sector. Generally, entry-level roles may fall within the R400 000 – R700 000 per annum range, while more senior positions can command salaries ranging from R1 million to over R3 million per year. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly based on individual circumstances.

Common skills required for sales and marketing roles in Gauteng include a strong understanding of business principles, excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in CRM software and digital marketing tools, and analytical skills. Additionally, knowledge of industry-specific trends and market analysis is often valuable. Other essential skills may include leadership, problem-solving, and strategic thinking.

The sales and marketing field is commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and e-commerce. These sectors require professionals who can effectively promote products or services, build customer relationships, and develop targeted marketing campaigns to drive growth and revenue.

Career progression for sales and marketing professionals in Gauteng often involves moving into senior roles such as team leader or manager, where they oversee multiple teams and projects. With experience, individuals may also have opportunities to transition into specialist roles like digital marketing manager or product launch coordinator.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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