Stellenbosch: Utilities Analyst posted by Profile Personnel

About the Role

We are seeking a technically strong and detail-oriented Utilities Analyst to support the Utilities Manager in overseeing utilities billing accuracy, consumption monitoring, recoveries, municipal query resolution, and leakage investigations across a multi-site property portfolio. This is a highly analytical role requiring a deep understanding of how utilities function from a technical, tariff, and calculation perspective.

Key Responsibilities

• Perform detailed monthly reconciliations between: Council bills, Meter readings, TPS recoveries, Tenant billings
• Analyse charges by type: kWh, kVA / demand charges, Service fees, Network charges, Surcharges
• Conduct site-level deep dives into major variances
• Prepare reconciliation working papers and variance summaries
• Highlight systemic issues affecting recovery performance
• Support corrective action planning to improve recovery ratios

• Compile and update monthly leakage reports after billing runs
• Identify Top 10 high-risk sites requiring intervention
• Monitor trends in consumption vs billing vs recoveries
• Track historical performance to identify recurring problem areas
• Escalate significant anomalies to the Utilities Manager

• Log and track all municipal billing queries per region
• Assist in investigating incorrect billing, tariff misapplications, and meter discrepancies
• Liaise with council representatives and council runners
• Support follow-ups on outstanding queries until resolution
• Verify and reconcile municipal credits once processed
• Maintain clear documentation of all queries and resolutions

• Review metering data for inconsistencies or irregularities
• Identify properties requiring check meters
• Reconcile council readings against billed consumption
• Flag faulty meters or abnormal readings
• Assist with verification of utilities billing disputes
• Maintain a master metering issue log

• Identify vacant units with active consumption
• Analyse vacancy-related recovery leakage
• Cross-check vacancy status across systems
• Flag potential recovery risks caused by incorrect vacancy classification

• Maintain structured reconciliation spreadsheets
• Build and update Excel models for recovery tracking
• Prepare supporting schedules for management reporting
• Assist in automating recurring reconciliation processes where possible
• Ensure data integrity across all utilities trackers

Requirements

Qualification in Finance, Accounting, Engineering, or related analytical field preferred.

25 years experience in utilities analysis, billing reconciliation, or consumption cost recoveries.

Previous experience working in a Utility Department at a property company advantageous.

Qualifications

No formal education/certifications mentioned. If NONE mentioned, SKIP this entire section

Salary & Benefits

Salary information not explicitly stated. If mentioned with actual numbers, it will be added here. If not mentioned, SKIP this entire section