Job Description
About the Role
Build strategic partnerships that drive real commercial impact. Take ownership of key accounts and shape customer strategies that unlock growth and efficiency. This role is focused on managing and growing relationships with key principals, ensuring retention while identifying opportunities to expand services across the customer base. You will play a critical role in aligning customer needs with operational capabilities, driving profitability, and improving supply chain performance through collaboration and strategic planning.
Key Responsibilities
- Develop and implement customer-specific strategies aligned to business objectives
- Define and manage KPIs to measure performance and drive accountability
- Build and maintain strong relationships with key principals
- Manage customer queries and ensure efficient resolution
- Identify and unlock opportunities for business expansion within existing accounts
- Lead commercial discussions and support negotiation of agreements
- Conduct rate reviews to ensure ongoing profitability
- Collaborate with supply chain teams to drive operational efficiencies
- Facilitate S&OP processes to manage cost drivers and optimise performance
Requirements
- Bachelor’s Degree or equivalent qualification
- 5+ years experience within supply chain, preferably in FMCG
- Minimum 3 years experience in account management or administration
- Strong understanding of customer relationship management and 3PL environments
- Proficiency in SAP (MM, BW) and advanced Excel skills
- Strong analytical, reporting, and presentation abilities
- Excellent communication and interpersonal skills
- Ability to manage multiple stakeholders across functions
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary information not provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Logistics Jobs in South Africa
In South Africa, the logistics industry is a significant sector that plays a crucial role in the country’s economy. Typically, logistics professionals are in high demand across various industries, including financial services, technology, manufacturing, and e-commerce. Generally, this field offers a range of career opportunities with diverse job roles and responsibilities.
The salary range for logistics positions in South Africa is generally competitive, but it can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command salaries within the R200 000 to R400 000 per annum bracket, while more senior roles can expect higher compensation packages, often ranging from R500 000 to R1 million or more per year. However, it’s essential to note that actual salaries can differ significantly depending on individual circumstances.
Common skills required for logistics roles in South Africa include a combination of technical, analytical, and soft skills. Typically, professionals in this field need to possess a degree in supply chain management, logistics, or a related field. Strong analytical skills, problem-solving abilities, and attention to detail are also essential. Additionally, effective communication and project management skills are often necessary for success in this role. Other common skills include proficiency in transportation management systems, inventory control, and warehousing operations.
The logistics industry is diversely represented across various sectors, including the financial services sector, technology industry, manufacturing sector, and e-commerce sector. These industries frequently require professionals with expertise in supply chain management, transportation, and distribution. The demand for skilled logistics professionals is high, particularly in these sectors, which often have complex global supply chains to manage.
Career development opportunities are available within the logistics field, offering a range of advancement paths. Typically, experienced professionals can move into senior roles or take on leadership positions, such as operations manager or supply chain director. Others may choose to specialize in specific areas, like customs brokerage or freight forwarding. With ongoing education and training, logistics professionals can expand their skills and stay up-to-date with industry developments, ensuring a rewarding and challenging career.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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