Job Description
About the Role
We are seeking an experienced Senior Travel Specialist to join our team in Bryanston, responsible for designing, quoting, and booking high-end FIT journeys to southern Africa for travellers via overseas agents.
Key Responsibilities
- Reservations of all services requested by internal and external clients
- Quote and convert private charter requests within the required turnaround time
- Ensure that the best rates are always negotiated and secured with the preferred suppliers
- Manage allocated bookings in Tourplan
- Manage allocated Touring suppliers
- Reservations and operational duties to manage specific scheduled tours effectively
- Ensure pre- during- and post-tour procedures are adhered to, as per group standards
- Monitor group numbers and manage specific scheduled tour departures and supplier allocations
- Maintain contact with tour guides throughout scheduled tours and private charters
- Manage payments and account queries with suppliers and local agents
- Manage cancellations, client complaints and emergencies
- Monitor profitability of specific Scheduled Tours on a weekly basis
- Work closely with the product development, sales and marketing teams when required
Requirements
- Matric / Grade 12 Travel & Tourism qualification would be preferable
- Minimum 7 years FITs experience
- Tourplan working knowledge is essential
- Excellent knowledge of South Africa (Tourist attractions, seasonality, routes, distances and driving times, places of interest, Geography, transport infrastructure)
- Good verbal, telephonic and written communication skills
- Working knowledge of Microsoft Office Software: including Word, Excel and Teams
- Good interpersonal skills
- Good problem-solving skills
- Excellent organisational and time management skills
- Negotiation and liaison ability
- Strong decision-making ability
- Be innovative and proactive
- Must have attention to detail
- Basic financial knowledge
Qualifications
No formal qualifications mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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