Job Description
About the Role
We are seeking an experienced and motivated Assistant General Manager to join our luxury 5* boutique hotel team. As a key member of our management team, you will be responsible for managing day-to-day operations, ensuring guest satisfaction, and supporting the General Manager in achieving operational success and profitability.
Key Responsibilities
- Manage day-to-day operations of the hotel
- Ensure guest satisfaction and resolve any issues promptly
- Support the General Manager in achieving operational success and profitability
- Lead a team of 50 staff members
- Work shifts as required
- Maintain proficiency in Hotel Operating Systems (Opera, Micros, etc.)
- Develop and implement reporting skills to translate information easily
Requirements
- SA Citizen
- Post matric qualification (Diploma/Degree)
- 8 – 10 years’ experience in luxury 4/5 Star Hotel
- 3 years at a senior management level
- Working knowledge of all key revenue generating departments within the hotel environment (Rooms and F&B)
- Excellent written and verbal communication skills
- Excellent numeracy skills with financial acumen
- High level of English proficiency, 2nd language preferable
- Motivated, enthusiastic, energetic with a positive attitude
Qualifications
- Formal education/certifications not specified in original description. Skipping this entire section.
Salary & Benefits
Salary and benefits not mentioned in the original job description. Skipping this entire section.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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