Job Description
About the Role
Kendrick Recruitment is seeking a Senior Duty Manager for a prestigious luxury hotel located in Plettenberg Bay. This opportunity is ideal for a dynamic and enthusiastic hospitality professional looking to grow into an Assistant General Manager position.
Key Responsibilities
- Oversee daily operations across all departments to ensure smooth and efficient service delivery
- Ensure all guest interactions are handled professionally and with genuine care
- Maintain high levels of guest satisfaction through attention to detail and service excellence
- Support the General Manager in administrative and operational duties
- Lead and motivate the team to maintain the hotel’s luxury standards
- Assist in managing stock control, scheduling, staff performance and training
- Monitor and improve service standards and procedures
- Act as Manager on Duty when required, ensuring seamless communication between departments
Requirements
- Minimum 3–5 years’ experience in a similar duty management or operational role within a luxury hospitality environment
- Strong leadership and interpersonal skills
- Excellent communication and problem-solving abilities
- Well-groomed and professional presentation
- Computer literate with a good understanding of hotel systems and Microsoft Office
Qualifications
- Formal education/certifications not specified in the original job description, so this section is skipped.
Salary & Benefits
Salary: Negotiable Depending on Experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Bitou
Catering and hospitality positions are integral to the tourism industry in Bitou, South Africa, contributing to the growth and development of this sector. Generally, job seekers in this field can expect a dynamic work environment with diverse opportunities for career progression. As the demand for quality services increases, the catering and hospitality industry is experiencing steady growth.
Typically, salaries for caterers and hospitality professionals vary widely based on factors such as experience, company size, and industry sector. Commonly, entry-level positions may offer salary ranges of R200 000 to R350 000 per annum, while senior roles can command higher figures, often exceeding R500 000 per annum. However, it is essential to note that these figures are broad estimates and actual salaries may differ based on individual circumstances.
Common skills required for caterers and hospitality professionals include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include inventory management, food safety and handling, and customer service. Many employers also place a strong emphasis on teamwork and adaptability in this field.
The catering and hospitality industry is diverse and can be found across various sectors, including tourism, events, and corporate functions. Typically, companies operating in the financial services sector, technology industry, and manufacturing sector require skilled professionals to manage their events, conferences, and catering needs.
Career development opportunities are plentiful in the catering and hospitality field. Many employers invest in training and development programs, allowing employees to advance into senior roles or pursue specialized certifications. For example, obtaining a food safety certification can be beneficial for those seeking career progression. With dedication and hard work, professionals in this field can achieve leadership positions, open their own establishments, or transition into related industries such as hospitality management or event planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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