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South Africa: Business Service and Sales Representative

South Africa: Business Service and Sales Representative

Posted on 2025-06-04 00:00:00

Employer Unspecified
Category Sales
Location ZA  / South Africa

Job Summary

Business Service and Sales Representative Join a Leading Infrastructure & Security Solutions Provider, UK Hours, Remote from South Africa Remote, South Africa | Market Related salary Commission | Full-Time About Our Client Our client is a dynamic UK-based company specialising in infrastructure, networking, and security solutions. With a comprehensive product offering that includes containment systems, cable management, and security products from trusted brands like Velcro, EnGenius, and Hikvision, they support complex technical projects with high-quality services such as Velcro cutting, pre-terminated assemblies, and engraved labelling. The company is on a strong growth trajectory and prides itself on providing tailored solutions that meet both technical and business needs, all within a collaborative, customer-centric culture. The Role: Business Service and Sales Representative This dual-function remote role focuses on delivering exceptional customer support while driving outbound sales efforts. You will serve as a key contact for UK-based clients, managing inbound queries and proactively identifying sales opportunities to grow the business and enhance client satisfaction. Key Responsibilities Respond to customer inquiries and provide detailed product support via phone, email, and digital channels Make 7080 outbound calls daily to identify leads and convert them into sales Build and maintain strong client relationships through consistent, value-driven engagement Understand client needs and recommend solutions from the company’s product portfolio Resolve service issues efficiently while ensuring a high standard of customer care Achieve and exceed monthly sales and service KPIs Accurately document customer interactions and sales in the CRM system Collaborate with internal teams to coordinate product delivery and after-sales support Stay current on product updates, promotions, and industry trends About You 2 – 3 years of experience in customer service or telesales, preferably B2B Exceptional communication skills, both verbal and written Strong problem-solving skills with a proactive, customer-first attitude Sales-focused mindset with the ability to handle objections and close deals Highly organized, self-motivated, and comfortable working independently Experience with CRM systems and digital communication tools Interest or background in infrastructure, networking, or security solutions is a plus Resilient and positive under pressure, with a team-oriented approach

View Job  Durban: Sales Representative

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