South Africa: Hr Assistant I Office Facilitator (Inbound Dmc) – Cape Town posted by Phoenix Recruitment

Destination Management Company based in Paarden Eiland, CT is looking for a proactive and detail-oriented HR Assistant I Office Facilitator to join their growing team. This versatile role will provide key support in human resources, recruitment and office management. As the HR & Office Administrator, you will contribute to creating a positive workplace culture while ensuring smooth daily operations , reporting to the Head of Finance and the CEO you will support labour and payroll consultants. Your role will span recruitment, onboarding , employee engagement and maintaining office operations . Hybrid working offered ( 2 days per week in office) Duties: Human Resources & Recruitment: Recruitment & Onboarding / Exit: Source, screen, and coordinate interviews with prospective candidates for various positions. Collaborate with recruitment agencies and update job posts on relevant placement platforms. Manage internal recruitment tracker (TEAMS application) Prepare offer letters, employment contracts, probation letters and salary increase letters. Organize new hire onboarding, including IT setup, sharing of induction materials, training manuals and payroll information Oversee the exit process, including arranging IT deactivation, conducting exit interviews, and collecting company equipment. Oversee onboarding and exit compliance Payroll & Benefits Management: Payroll is being outsourced, as an administrator you will ensure all supporting documents are provided and compliance is adhered to Manage employee benefits providers such as medical aid and life insurance. Prepare annual reports for compliance with Workmen’s Compensation, Employment Equity, STATSSA, and other statutory requirements. Manage staff leave information on Sage Self-Service. Employee Engagement & Compliance: Facilitate the Employment Equity Committee and conduct annual refresher training. Assist in reviewing and updating HR policies and procedures bi-annually with the Head of Finance and CEO. Collate performance review results and ensure managers adhere to set deadlines Support the organizations employee event committee, including team building and wellness activities. Administrative Support: Process HR and office related invoices Create and maintain digital personnel files. With the support of our Labour Consultants assist with the preparation of HR documents for disciplinary matters. Handle day-to-day HR queries and offer support to management as needed. Office Management: Facility & Vendor Management: Oversee office maintenance, security, and liaise with contractors and suppliers when needed Ensure that office consumables, refreshments and supplies are stocked and replenished Maintain staff lists, meeting room calendars and office floor plans. Manage office access cards, alarm codes, and coordinate the access and security process. Health & Safety: Serve as the Health & Safety Compliance Officer, ensuring the office and staff comply with regulations. Ensure the office remains clean, organized, and presentable by managing the office cleaner. Administrative Support & Ad-Hoc Duties: Perform various ad-hoc administrative tasks as needed by management Additional Responsibilities: Partake in proactively creating a caring and engaging work environment Approachable and provide ongoing support to staff and management. Contribute input to decision-making processes and actively support management in various HR and operational initiatives. Ensure confidentiality of all information obtained from management unless explicitly told otherwise. Provide regular and proactive feedback on staff engagements Requirements: Bachelor’s degree or Diploma in HR, Business Administration, or relevant field. At least 2–5 years in HR administration, recruitment, or generalist roles. Hospitality experience would be an advantage Proficiency in MS Office Suite Understanding of labour legislation, employment equity, and HR best practices. Strong organizational, time-management, and interpersonal skills.