Job Description
About the Role
We are seeking an experienced and dynamic Lodge Manager or Lodge Management couple to lead operations at our upmarket lodge in Botswana. The ideal candidate will bring a blend of hospitality expertise, operational, maintenance, and leadership skills to ensure exceptional guest experiences while maintaining our high standards.
Key Responsibilities
- Manage daily operations of the lodge, including Front of House (FOH) and Back of House (BOH) services.
- Oversee routine maintenance and repairs, with a focus on solar power systems.
- Develop and implement financial plans, manage budgets, and control costs to drive profitability.
- Lead and develop a diverse team, including guides and operational staff, through talent development and creating a positive work environment.
- Build and maintain relationships with local communities, suppliers, and stakeholders to ensure long-term sustainability and cooperation.
Requirements
- Citizenship: Botswana citizens or those with residency status are advantageous.
- Experience: Minimum 7 years of experience in an upmarket lodge environment, with at least 5 years in a senior management role.
- Operational Expertise: Demonstrated proficiency in Front of House (FOH) and Back of House (BOH) operations, including strong organizational and multitasking abilities.
- Maintenance Skills: Strong technical knowledge in general maintenance, including plumbing and electrical systems.
- Expertise in solar power systems is essential.
- Financial Management: Exceptional financial acumen with proven experience in budget management, financial planning, and cost control.
Qualifications
A relevant tertiary qualification in hospitality, business management, or a related field.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in South Africa
The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.
Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.
Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.
The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.
Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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