South Africa: Senior Specialist: Large enterprise Marketing posted by Telebest

About the Role

Our client, Telebest, is seeking a highly experienced Senior Specialist in Large Enterprise Marketing to join their team based in Constantia. The successful candidate will play a critical role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities

• Apply market research in an optimal way to add as much value as possible to areas of business.
• Make continuous improvements at system, process and procedure level.
• Identify innovative ways to use minimum resources to achieve maximum outputs.
• Communicate effectively to resolve any potential conflicts that may arise.
• Perform business analysis in line with the methodology and guidelines.
• Ensure effective implementation of the integrated project management model.
• Find ways to improve purchase and usage patterns in the segments.
• Find ways to stimulate demand in the segment.
• Drive continuous improvement as an important element of service delivery.
• Ensure customer needs and requirements are satisfied through appropriate systems, processes and procedures.
• Put contingency plans in place to prevent delays and enhance the customer experience.
• Forecast, plan, develop and review budget for the unit that provides the company with return on investment, and seek OPCO approval.
• Ensure cost effectiveness by maximising cost or benefit ratio.
• Identify opportunities to generate additional revenue.
• Identify and align operational targets of the Large Enterprise Segment to business strategy of Business Segments.
• Consider the immediate to medium term implications of actions from a broader perspective.
• Drive best practices and continuous improvement.
• Put contingency plans in place.
• Manage resources taking local conditions into consideration.
• Identify and exploit new opportunities to grow the business further.
• Adjust to new environments and fast working environments.

Requirements

• BCom degree in Marketing or a Commercial field.
• 3+ year degree or diploma.
• 5+ years experience in B2B marketing, focusing on channel marketing with a service dimension.
• Background in marketing and customer service.
• Project Management experience.
• 5+ years experience in an area of specialization with experience in managing others.
• Experience working in medium to large organizations.
• Understanding of the market and how choices are made.
• Flexibility working hours and willingness to travel.

Qualifications

No formal education or certifications mentioned.