Menu Close

South Africa: Service Manager (SAP Powertrain Applications)

South Africa: Service Manager (SAP Powertrain Applications)

Posted on 2025-04-30 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location ZA  / South Africa

Job Summary

JOB DESCRIPTION INFORMATION: Job Title: Service Manager (SAP Powertrain Applications) Employment Type: Permanent Work Model: Fully Remote JOB CONTEXT: The Service Manager for Application PT South and PCC is responsible for ensuring the successful delivery of IT services related to PT South and PCC. This role encompasses managing the contract and performance of the IT Service Provider, overseeing the service desk, and leading the monitoring team. The Service Manager will work collaboratively with stakeholders to ensure that service levels are met and that the application remains reliable, efficient, and aligned with business objectives. and system integration efforts, ensuring seamless integration across SAP environments. THE JOB REQUIREMENTS: Technical: Familiarity with IT service management tools and monitoring software. Analytical Skills: Ability to analyze performance metrics and produce actionable insights. Leadership Skills: Strong leadership abilities with experience in managing teams and driving performance. Communication Skills: Excellent verbal and written communication skills; ability to communicate complex technical concepts to non-technical stakeholders. Problem-Solving Skills: Strong analytical and problem-solving skills, with a proactive approach to resolving issues. Outputs: Contract and Vendor Management: Manage the relationship with the IT Service Provider, ensuring compliance with contractual obligations. Monitor and evaluate service provider performance against defined KPIs and SLAs. Act as the primary point of contact for escalations and issues related to service delivery. Conduct regular performance reviews and maintain documentation of service performance. Service Desk Management: Oversee the service desk operations to ensure timely and effective resolution of incidents and requests. Implement and maintain best practices in service desk processes, including incident management, problem management, and request fulfillment. Collaborate with the IT Service Provider to enhance service desk capabilities and user experience. Analyze service desk metrics to identify trends and areas for improvement. Monitoring Team Oversight: Lead the monitoring team to ensure proactive monitoring of application performance and availability. Develop and implement monitoring strategies to detect issues before they impact users. Coordinate with development and operations teams to address performance issues and optimize application functionality. Ensure that all incidents are logged, tracked, and resolved in a timely manner. Stakeholder Collaboration: Work closely with business units to understand their needs and ensure that services align with business objectives. Provide regular updates to stakeholders on service performance, issues, and improvement initiatives. Facilitate communication between technical teams and non-technical stakeholders. Continuous Improvement: Identify opportunities for service enhancement and process optimization. Lead initiatives to improve service quality, customer satisfaction, and operational efficiency. Stay informed about industry trends and best practices to ensure application services are competitive and effective. DESIRED EXPERIENCE & QUALIFICATION: Qualification: Bachelors degree in information technology, Business Management, or a related field. Knowledge and Experience: 5 years of experience in IT service management, preferably in a service manager or similar role. Proven experience managing IT service providers and vendor relationships. Knowledge of DevOps practices and tools within an SAP context. Strong background in service desk operations and incident management. ITIL Foundation certification or equivalent is preferred. PACKAGE & REMUNERATION: Salary will be commensurate with experience and qualifications.

View Job  Gauteng: Maintenance Manager posted by Network Finance

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in South Africa, ZA

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Durban South: Admin Analyst Assistant – Urgently needed posted by South African Inland Logistics

We are seeking a highly skilled and detail-oriented Admin Analyst Assistant to join our team. The ideal candidate must be exceptionally proficient in...


View Job
Admin Analyst Assistant – Urgently needed

Johannesburg West: Technical Sales Executive Welding posted by the recruitment agency of south africa

Technical Sales Executive Welding Welding ConsumablesLocation Honeydew, South AfricaSalary R20,000 CommissionIndustry Welding Welding ConsumablesAre you...


View Job
Technical Sales Executive Welding

Johannesburg West: Senior Signage Installer – Urgently needed posted by the recruitment agency of south africa

Senior Signage Installer Kya Sands, JohannesburgSalary Market-related based on experienceWere looking for a skilled Senior Signage Installer with 5 years...


View Job
Senior Signage Installer – Urgently needed

South Africa: Product Manager

Leading Destination Management Company is looking for an experienced Product Manager to maintain, develop and discover Product offerings for FIT, Groups and...

View Job  Port Elizabeth: IT Technical Manager posted by Top Vitae

View Job
Product Manager

South Africa: Bookkeeper

Key Responsibilities Daily management of bank imports and credit card transactions. Overseeing petty cash processes and assisting with weekly payment...


View Job
Bookkeeper

South Africa: Java Developer

Were looking for a skilled Java Developer with a passion for clean code, cutting-edge technology, and team leadership. If you have a degree in Computer...


View Job
Java Developer

South Africa: General Worker

Main Job Tasks and Responsibilities Assisting in the yard loading and off-loading trucks and containers Housekeeping - cleaning warehouse, yard, and canteen...


View Job
General Worker

South Africa: JUNIOR PRODUCTION MANAGER – TABLE GRAPES

Minimum requirements Grade 12 A relevant tertiary qualification in agriculture 3 years of relevant practical and technical knowledge related to table grape...


View Job
JUNIOR PRODUCTION MANAGER – TABLE GRAPES

South Africa: Internal Sales Co-Ordinator

What Youll Be Doing aka Your Daily Adventure Be the warm, professional voice on the other end of the line or inbox. Help customers find their perfect...


View Job
Internal Sales Co-Ordinator

South Africa: TIMBER FARM MANAGER

MINIMUM REQUIREMENTS Agricultural DiplomaDegree advantageous Agricultural background essential Previous timber, nursery or sawmill experience Must have a...


View Job
TIMBER FARM MANAGER

South Africa: International Buying & Sourcing Consultant

REQUIREMENTS Grade 12, relevant qualification highly advantageous Minimum 5 yrs experience in procurementlogistics imports exports daily basis Pastel...


View Job
International Buying & Sourcing Consultant

South Africa: Office Assistant

Essential Functions Provides general office support with a variety of clerical activities and related tasks. You will be responsible for but not limited to...


View Job
Office Assistant

South Africa: Showroom Sales Administrator

Job Summary We are seeking a dedicated and organized Showroom Sales Administrator. The successful candidate will be responsible for sales in the showroom...


View Job
Showroom Sales Administrator

South Africa: Despatch Clerk

We are looking for an experienced despatch clerk to work in an established business in Cape Town and ensure smooth running of stock items in a busy...


View Job
Despatch Clerk

South Africa: Litigation Secretary

Minimum Requirements - A minimum of 10 years experience as a Litigation Secretary within a reputable law firm. - Demonstrated ability to independently draft...

View Job  Cape Town City Centre: Performance Analyst- Data & System

View Job
Litigation Secretary

South Africa: Executive Assistant

Job Description You enjoy being super busy, is highly organised and can juggle many balls. This dynamic business owner needs your experienced Executive...


View Job
Executive Assistant

South Africa: National Commercial Manager – Agrochemical

Minimum requirements for the role Must have a B.Sc. Agric degree or similar an MBA is an advantage Minimum 5 yearsâ strategic management experience within...


View Job
National Commercial Manager – Agrochemical

South Africa: Digital Label Sales Representative

Job Description Are you a driven sales professional with a passion for packaging and labeling solutions? Were on the hunt for a Digital Label Sales Rep to...


View Job
Digital Label Sales Representative

South Africa: CITRUS PRODUCTION MANAGER

MINIMUM REQUIREMENTS BSc degree with agronomy or horticulture essential At least 2 years work experience on a citrus farm Experience in training ...


View Job
CITRUS PRODUCTION MANAGER

South Africa: People & Culture (HR) Manager

Key Responsibilities Interpreting, implementing, and communicating the People Culture strategic direction to assist in integrating the people operating...


View Job
People & Culture (HR) Manager

South Africa: Financial Manager

The Financial Manager will be responsible for the overall control of the companys accounting function, financial systems, reports and procedures including...


View Job
Financial Manager

South Africa: Senior Full Stack Developer – Contract to Perm – Hybrid – R1,3 million per annum

Our prestige client who is one of South Africas largest privately-owned insurance groups with expertise in everything from short-term and life insurance to...


View Job
Senior Full Stack Developer – Contract to Perm – Hybrid – R1,3 million per annum

South Africa: Accountant – SAIPA

Requirements Degree SAIPA Articles 5 years experience min in Accounting Has worked with stock and accounting thereof Good Matric Maths Accounting results...


View Job
Accountant – SAIPA

South Africa: CITRUS NURSERY MANAGER

MINIMUM REQUIREMENTS BSc degree with agronomy or horticulture essential At least 2 years work experience on a citrus farm Previous nursery management...


View Job
CITRUS NURSERY MANAGER

South Africa: Housekeeping General Worker / Room Attendant

Duties Cleaning guest rooms this includes making beds, changing linens, dusting, vacuuming, cleaning bathrooms, and restocking supplies like towels and...


View Job
Housekeeping General Worker / Room Attendant

Share this to someone who needs a job:
Posted in IT / Computing / Software, Jobs in South Africa, Jobs in ZA

More Jobs in Your Area

South Africa: Service Manager (SAP Powertrain Applications)

South Africa: Service Manager (SAP Powertrain Applications)

Posted on 2025-04-30 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location ZA  / South Africa

Job Summary

Requirements Technical: IT service management tools, monitoring software. Analytical: Analyze performance metrics. Leadership: Manage teams and drive performance. Communication: Excellent verbal and written skills. Problem-Solving: Strong analytical skills. Responsibilities Contract Management: Manage IT Service Provider relationships and compliance. Service Desk: Oversee operations and implement best practices. Monitoring: Lead proactive performance monitoring. Collaboration: Align services with business objectives. Improvement: Identify and implement service enhancements. Qualifications Bachelors degree in IT, Business Management, or related field. 5 years in IT service management. Experience with IT service providers and vendor relationships. Knowledge of DevOps practices within SAP. ITIL Foundation certification preferred.

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in South Africa, ZA

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Durban South: Admin Analyst Assistant – Urgently needed posted by South African Inland Logistics

We are seeking a highly skilled and detail-oriented Admin Analyst Assistant to join our team. The ideal candidate must be exceptionally proficient in...

View Job  Cape Town: Senior Full-Stack Developer posted by Hire Resolve

View Job
Admin Analyst Assistant – Urgently needed

Johannesburg West: Technical Sales Executive Welding posted by the recruitment agency of south africa

Technical Sales Executive Welding Welding ConsumablesLocation Honeydew, South AfricaSalary R20,000 CommissionIndustry Welding Welding ConsumablesAre you...


View Job
Technical Sales Executive Welding

Johannesburg West: Senior Signage Installer – Urgently needed posted by the recruitment agency of south africa

Senior Signage Installer Kya Sands, JohannesburgSalary Market-related based on experienceWere looking for a skilled Senior Signage Installer with 5 years...


View Job
Senior Signage Installer – Urgently needed

South Africa: Product Manager

Leading Destination Management Company is looking for an experienced Product Manager to maintain, develop and discover Product offerings for FIT, Groups and...


View Job
Product Manager

South Africa: Bookkeeper

Key Responsibilities Daily management of bank imports and credit card transactions. Overseeing petty cash processes and assisting with weekly payment...


View Job
Bookkeeper

South Africa: Java Developer

Were looking for a skilled Java Developer with a passion for clean code, cutting-edge technology, and team leadership. If you have a degree in Computer...


View Job
Java Developer

South Africa: General Worker

Main Job Tasks and Responsibilities Assisting in the yard loading and off-loading trucks and containers Housekeeping - cleaning warehouse, yard, and canteen...


View Job
General Worker

South Africa: JUNIOR PRODUCTION MANAGER – TABLE GRAPES

Minimum requirements Grade 12 A relevant tertiary qualification in agriculture 3 years of relevant practical and technical knowledge related to table grape...


View Job
JUNIOR PRODUCTION MANAGER – TABLE GRAPES

South Africa: Internal Sales Co-Ordinator

What Youll Be Doing aka Your Daily Adventure Be the warm, professional voice on the other end of the line or inbox. Help customers find their perfect...

View Job  Durban: Farm Manager

View Job
Internal Sales Co-Ordinator

South Africa: TIMBER FARM MANAGER

MINIMUM REQUIREMENTS Agricultural DiplomaDegree advantageous Agricultural background essential Previous timber, nursery or sawmill experience Must have a...


View Job
TIMBER FARM MANAGER

South Africa: International Buying & Sourcing Consultant

REQUIREMENTS Grade 12, relevant qualification highly advantageous Minimum 5 yrs experience in procurementlogistics imports exports daily basis Pastel...


View Job
International Buying & Sourcing Consultant

South Africa: Office Assistant

Essential Functions Provides general office support with a variety of clerical activities and related tasks. You will be responsible for but not limited to...


View Job
Office Assistant

South Africa: Showroom Sales Administrator

Job Summary We are seeking a dedicated and organized Showroom Sales Administrator. The successful candidate will be responsible for sales in the showroom...


View Job
Showroom Sales Administrator

South Africa: Despatch Clerk

We are looking for an experienced despatch clerk to work in an established business in Cape Town and ensure smooth running of stock items in a busy...


View Job
Despatch Clerk

South Africa: Litigation Secretary

Minimum Requirements - A minimum of 10 years experience as a Litigation Secretary within a reputable law firm. - Demonstrated ability to independently draft...


View Job
Litigation Secretary

South Africa: Executive Assistant

Job Description You enjoy being super busy, is highly organised and can juggle many balls. This dynamic business owner needs your experienced Executive...


View Job
Executive Assistant

South Africa: National Commercial Manager – Agrochemical

Minimum requirements for the role Must have a B.Sc. Agric degree or similar an MBA is an advantage Minimum 5 yearsâ strategic management experience within...


View Job
National Commercial Manager – Agrochemical

South Africa: Digital Label Sales Representative

Job Description Are you a driven sales professional with a passion for packaging and labeling solutions? Were on the hunt for a Digital Label Sales Rep to...

View Job  Johannesburg: Data Analyst

View Job
Digital Label Sales Representative

South Africa: CITRUS PRODUCTION MANAGER

MINIMUM REQUIREMENTS BSc degree with agronomy or horticulture essential At least 2 years work experience on a citrus farm Experience in training ...


View Job
CITRUS PRODUCTION MANAGER

South Africa: People & Culture (HR) Manager

Key Responsibilities Interpreting, implementing, and communicating the People Culture strategic direction to assist in integrating the people operating...


View Job
People & Culture (HR) Manager

South Africa: Financial Manager

The Financial Manager will be responsible for the overall control of the companys accounting function, financial systems, reports and procedures including...


View Job
Financial Manager

South Africa: Senior Full Stack Developer – Contract to Perm – Hybrid – R1,3 million per annum

Our prestige client who is one of South Africas largest privately-owned insurance groups with expertise in everything from short-term and life insurance to...


View Job
Senior Full Stack Developer – Contract to Perm – Hybrid – R1,3 million per annum

South Africa: Accountant – SAIPA

Requirements Degree SAIPA Articles 5 years experience min in Accounting Has worked with stock and accounting thereof Good Matric Maths Accounting results...


View Job
Accountant – SAIPA

South Africa: CITRUS NURSERY MANAGER

MINIMUM REQUIREMENTS BSc degree with agronomy or horticulture essential At least 2 years work experience on a citrus farm Previous nursery management...


View Job
CITRUS NURSERY MANAGER

South Africa: Housekeeping General Worker / Room Attendant

Duties Cleaning guest rooms this includes making beds, changing linens, dusting, vacuuming, cleaning bathrooms, and restocking supplies like towels and...


View Job
Housekeeping General Worker / Room Attendant

Share this to someone who needs a job:
Posted in IT / Computing / Software, Jobs in South Africa, Jobs in ZA

More Jobs in Your Area