South Africa: Sommelier – Sj2621: North West posted by HotelJobs

About the Role

Safari Jobs is recruiting for a Sommelier opportunity with a highly regarded luxury hospitality property offering a refined dining experience within a sought after Big 5 reserve setting. This is a superb opportunity for a passionate wine professional with strong product knowledge, polished guest interaction, and a genuine flair for enhancing memorable dining moments through thoughtful wine service and pairing.

Key Responsibilities

• Present and serve wines to guests professionally, ensuring an impeccable standard of service.
• Advise guests on wine selections, providing recommendations based on their preferences, the menu, and wine pairing principles.
• Assist in developing and maintaining an extensive, world-class wine list in collaboration with the Food & Beverage Manager.
• Update the wine list regularly based on stock availability and seasonal trends.
• Monitor the property wine cellar, ensuring proper storage, stock rotation, and optimal wine conditions (temperature, humidity, etc).
• Maximise wine sales through active promotion, upselling, and cross-selling, ensuring guest satisfaction.
• Conduct wine education and tasting sessions for staff to enhance their knowledge and service delivery, ensuring they are equipped to assist guests with wine queries.
• Monitor and manage wine inventory, perform monthly stock takes, and assist in re-ordering wine supplies, ensuring sufficient stock levels and minimising wastage.
• Engage with guests to create memorable dining experiences, explain wine tasting notes, origins, and vintages, and answer any queries regarding the wine selection.

Requirements

• Minimum 2 years of experience as a Wine Steward/Sommelier in a luxury hotel or fine dining establishment.
• Extensive knowledge of local and international wines, vineyards, and wine production techniques.
• A sommelier certification or wine-related qualification is preferred.
• Excellent interpersonal and communication skills, with the ability to interact confidently with guests and deliver high-end service.
• Strong ability to upsell and recommend wines that align with guests’ tastes and preferences.
• High level of precision in wine service and cellar management, with excellent organisational skills.

Salary & Benefits

Basic monthly remuneration of approx. R15 000 – R20 000 per month, plus:

• 1 meal per day from the staff canteen;
• Gratuities – pooled & direct;
• Provident fund – 100% coverage by the company;
• Medical insurance – 100% coverage by the company;
• Uniform and laundry thereof;
• Complimentary staff shuttle service is provided for shift transport.

Work Cycle

21 days on, 7 days off. Must be flexible and open to shift / weekend / holiday / evening work / other possible change in line with operational requirements.