Job Description
About the Role
We are seeking a highly skilled and experienced Support Services Supervisor to join our team. The ideal candidate will have strong administrative expertise, excellent leadership skills, and the ability to manage multiple tasks and priorities.
Key Responsibilities
- Supervise and coordinate daily activities of the Support Services administrative team.
- Allocate workloads and monitor task completion.
- Provide guidance on processes and systems.
- Ensure deadlines and service levels are met.
- Escalate operational issues where required.
- Oversee purchase order generation and ensure correct processing.
- Monitor invoice submissions and processing accuracy.
- Liaise with Finance on discrepancies or queries.
- Maintain proper procurement documentation and records.
- Oversee maintenance and accuracy of time and attendance records.
- Ensure compliance with payroll submission requirements.
- Review exception reports and investigate discrepancies.
- Provide attendance and compliance reports to management.
- Supervise PPE procurement, issuing, and tracking.
- Monitor usage and replacement cycles in line with policy.
- Maintain accurate distribution and stock records.
- Prepare monthly PPE usage and compliance reports.
- Oversee daily cash issuing and reconciliation.
- Ensure reconciliation procedures are followed.
- Review daily and weekly cash reports.
- Maintain proper internal controls over cash processes.
- Oversee stationery procurement and stock control.
- Ensure availability of administrative resources.
- Compile and distribute operational and administrative reports.
- Monitor data accuracy across systems.
- Provide information required for operational planning and decision-making.
- Act as liaison between Support Services, Finance, and Operations.
- Facilitate communication and resolve administrative queries.
- Support operational continuity by streamlining processes.
Requirements
- Grade 12 (Matric)
- Relevant Diploma / Degree in Administration, Finance, Business Management, or related field.
- Strong MS Office skills (Excel essential).
- SharePoint is advantageous.
- Experience with ERS Biometrics, VTS, Klari-T, or similar systems is advantageous.
- Strong numerical, analytical, and reporting skills.
Qualifications
- Formal education/certifications not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in ZA
The Admin / Clerical / Secretarial sector is a common and diverse field in the South African job market. Typically, roles within this sector are found across various industries, with a strong presence in the financial services sector, technology industry, and manufacturing sector. Generally, these positions are in high demand, especially in fast-paced and growing organisations.
When it comes to salary expectations for Admin / Clerical / Secretarial professionals in South Africa, it’s generally difficult to provide a specific range due to variation in factors such as experience, company size, and industry sector. However, broad salary ranges can be offered as follows: For entry-level positions, salaries typically start around R15 000 – R25 000 per annum, while experienced professionals can expect higher salaries ranging from R40 000 – R80 000 per annum. These figures are subject to change and may not reflect the current market conditions.
Common skills required for Admin / Clerical / Secretarial roles include proficiency in Microsoft Office (particularly Word, Excel, and PowerPoint), excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Additionally, knowledge of accounting software and experience with email management tools are often beneficial. Strong problem-solving skills and the capacity to adapt to new systems and processes are also highly valued.
These roles can be found in various industry sectors, including financial services, technology, manufacturing, and public sector organisations. Many companies, both large multinationals like Google and Microsoft and local South African businesses, employ Admin / Clerical / Secretarial staff to ensure efficient day-to-day operations and administrative support.
Career development opportunities for Admin / Clerical / Secretarial professionals are generally available through training and development programs offered by employers. These may include courses in business administration, computer literacy, or languages. With experience and continuous learning, it’s possible for individuals in this field to progress into more senior roles or explore related fields such as human resources management, project coordination, or office management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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