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Stellenbosch: Receptionist posted by Kendrick Recruitment

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Job Description

Receptionist
Stellenbosch | Luxury Wine Estate | Salary Negotiable DOE | Fixed Term

Kendrick Recruitment is seeking a professional and personable Receptionist to join a luxury wine estate in Stellenbosch. The successful candidate will be the first point of contact for guests, ensuring a warm welcome and providing exceptional service throughout their visit.

Key Responsibilities:

  • Welcome guests with warmth, kindness and professionalism upon arrival and departure

  • Provide information about the estate, facilities, art collections and experiences

  • Conduct guided estate tours for guests

  • Operate the telephone and switchboard, directing calls appropriately

  • Assist with general enquiries and refer guests to the relevant departments

  • Compile and update data relevant to reception activities

  • Communicate restaurant bookings and relevant information to appropriate departments

  • Keep management informed of any guest concerns or feedback

Requirements:

  • Grade 12 qualification; hospitality certificate is advantageous

  • Preferably 12 years reception or front-of-house experience

  • Excellent telephone etiquette and customer-service skills

  • Fluent in English with strong written and oral communication abilities

  • Team player with good organisational skills and attention to detail

  • Proficient in Microsoft Word, Excel and Outlook

  • Availability to work flexible hospitality hours, including evenings, weekends and public holidays

  • Comfortable interacting with distinguished clientele

  • Well-presented, enthusiastic and able to maintain professionalism during long hours

Package:

  • Salary negotiable depending on experience

  • Opportunity to work within a prestigious luxury wine estate environment

View Job  Stellenbosch: Front Of House Restaurant Manager posted by IntelliStaff



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