Stellenbosch: Supply Chain Quality Controller / Quality Assistant posted by West Coast Personnel

• Manage and maintain compliance data across client and retailer portals (e.g. IPW, Fairtrade, Organic).
• Ensure timely submissions and renewals with a 98% “right-first-time” accuracy rate.
• Keep certification and regulatory documents up to date and ready for audits.

Quality & Compliance Programs

• Support Quality Management Systems (QMS) to ensure adherence to policies, procedures, and standards.
• Conduct internal audits and compliance checks.
• Train and audit suppliers and wine producers against Fairtrade, IPW, and Organic standards.
• Facilitate and close out non-conformances.

Traceability & Document Control

• Maintain farm-to-bottle traceability documentation in line with certification requirements.
• Administer and control versioned QMS documents.
• Assist in mock recalls and traceability testing to ensure readiness.

Auditing & Data Integrity

• Schedule, coordinate, and lead supplier, internal, and external audits.
• Ensure timely close-out of findings and maintain accurate audit records.
• Maintain data integrity across ERP (SAGE/SAP), QMS, and compliance portals.

Continuous Improvement & Communication

• Support cross-functional communication on compliance and quality updates.
• Identify and implement process improvements to streamline documentation and reporting.
• Participate in digital and process standardisation projects.

Qualifications & Experience

• Education: National Senior Certificate (Grade 12)
• Tertiary Qualification: Diploma/Degree in Quality Management, Food Science, Food Technology, or Supply Chain Management.
• Training/Certifications (preferred):
• HACCP (Intro + Practitioner)
• BRCGS Issue 9 & IFS v8 Awareness
• Internal Auditor (ISO 9001 / ISO 22000 / FSSC 22000)
• Knowledge of Organic, Fairtrade, and IPW standards
• Experience with mock recalls and traceability testing
• Experience: 3–5 years in quality, compliance, or supply chain auditing within the food or beverage industry.

 
Skills & Attributes

• Strong knowledge of quality systems, compliance, and regulatory frameworks.
• Excellent analytical, organisational, and documentation skills.
• High attention to detail and accuracy.
• Strong communication and problem-solving abilities.
• Proficiency in Microsoft Office, ERP (SAGE/SAP), and QMS platforms.
• Self-motivated, proactive, and collaborative.
• Own transport advantageous.