Job Description
About the Role
Join our team at Craven Cottage CC in Stellenbosch as a Waiter and provide exceptional dining experiences to our guests. As a key member of our front-of-house team, you will be responsible for ensuring every guest has an unforgettable meal. With a strong focus on customer service and attention to detail, we are looking for someone who is passionate about delivering top-notch hospitality.
Key Responsibilities
- Greet guests at assigned tables & ensure each guest has received a menu and wine list
- Know all items on the menu & the basic ingredients and method of preparation of each
- Ensure tables are set with linens, silverware & glasses
- Take accurate food & drinks order, using the POS system and deliver within the specified time limits
- Ensure that all orders are received timeously by bar & kitchen staff
- Clears all dirty cutlery &crockery from the table once guests have finished using them
- Offers desserts & coffee to guests
- Bill the guest correctly
- Ensure restaurant area, fixtures & fittings are clean & hygienic
Requirements
- Grade 12
- Preferably 3 years of previous waiter/waitress experience in a similar environment
- Basic knowledge of wine & surrounding wine regions
- Hands-on experience with cash register and ordering information system
- Basic math skills
- Excellent interpersonal- & communication skills
- Strong customer service orientation and active listener
- Attentive and patient for customers
- Comfortable in dealing with very distinguished clientele
Qualifications
–
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Bartender/Waiter Jobs in Western Cape
Working as a bartender or waiter in the Western Cape is a popular and rewarding career path, often requiring a combination of excellent interpersonal skills, physical stamina, and adaptability. Generally speaking, this industry is highly competitive, with many establishments vying for staff to provide exceptional customer service and ensure seamless service delivery. In the Western Cape, which is known for its thriving tourism and hospitality sector, opportunities abound for those looking to start or advance their careers in this field.
When it comes to salary expectations, a bartender or waiter’s remuneration can vary widely depending on factors such as experience, company size, industry sector, and specific location. Typically, entry-level positions offer hourly wages ranging from R2,000 to R4,000 per month, while more experienced staff members can earn upwards of R6,000 to R12,000 per month. However, it’s essential to note that these figures are general estimates and may not reflect the actual salaries offered by specific employers.
Common skills required for a bartender or waiter role include excellent communication and interpersonal skills, the ability to multitask, physical stamina, attention to detail, basic math skills, and adaptability in fast-paced environments. Often, establishments also require staff members to be knowledgeable about various beverages, ingredients, and cooking methods.
The Western Cape is home to a diverse range of industries that commonly employ bartenders and waiters, including the tourism and hospitality sector, financial services, technology industry, manufacturing sector, and food and beverage establishments. In these sectors, opportunities for advancement often exist, such as promotion to senior server or assistant manager roles, or specialized positions in restaurant management or hospitality consulting.
Career development opportunities abound for those looking to advance their careers in this field. Typically, experienced staff members can progress to senior server or assistant manager roles, while some may choose to pursue specialized training or certifications in areas like mixology, food safety, or customer service excellence. Others may opt to transition into related fields like events management, marketing, or human resources, leveraging the transferable skills and experience gained in the hospitality industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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