Job Description
Greet guests at assigned tables & ensure each guest has received a menu and wine list
Know all items on the menu & the basic ingredients and method of preparation of each
Ensure tables are set with linens, silverware & glasses
Take accurate food & drinks order, using the POS system and deliver within the specified time limits
Ensure that all orders are received timeously by bar & kitchen staff
Clears all dirty cutlery &crockery from the table once guests have finished using them
Offers desserts & coffee to guests
Bill the guest correctly
Ensure restaurant area, fixtures & fittings are clean & hygienic
Requirements:
Grade 12
Preferably 3 years of previous waiter/waitress experience in a similar environment
Basic knowledge of wine & surrounding wine regions
Hands-on experience with cash register and ordering information system
Basic math skills
Excellent interpersonal- & communication skills
Strong customer service orientation and active listener
Attentive and patience for customers
Comfortable in dealing with very distinguished clientele
Must be well-presented
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