Johannesburg: Lead Business Analyst posted by IT Ridge Technologies
Posted on 2025-07-05 00:00:00
| Employer | IT Ridge Technologies |
|---|---|
| Category | Other Insurance |
| Location | Gauteng / Johannesburg |
Job Summary
Responsibilities:
Operational Strategy & Planning
- Meet with decision makers, systems owners, and end users to define business, financial,
and operations requirements and systems goals, and identify and resolve systems issues. - Lead design sessions in prototyping new systems for the purpose of enhancing business
processes, operations, and information process flows. - Conduct risk assessments, create business models and forecasts on the value expected
for the business, and identify solutions against potential or existing issues. - Review and analyse the effectiveness and efficiency of existing systems and develop
strategies for improving or further leveraging these systems. Report these findings to ICT
Management. - Identify and establish scope and parameters of systems analysis in order to define
outcome criteria and measure-taking actions. - Utilises data and analytical skills to plan, develop, and contribute to implementation
business systems and operations to help the company attain its short and long-term goals.
Acquisition & Deployment
- Collaborate in the planning, design, development, and deployment of new applications, and
enhancements to existing applications. - Conduct research on software and hardware products to justify such recommendations to
the business and to support purchasing efforts.
Operational Management
- Prepare and deliver reports, recommendations, or alternatives that address existing and
potential trouble areas in solutions across the Business.
Create functional design proposals to the project working team.
Perform cost-benefit and return on investment analyses for proposed systems to aid
management in making implementation decisions. - Use industry established techniques and design methods for preparing and presenting
business cases in collaboration with business. - Ensure compatibility and interoperability of in-house computing systems.
- Create systems models, specifications, diagrams, and charts to provide direction to
system programmers. - Coordinate and perform in-depth functional and analytical tests, including end-user
reviews, for modified and new systems, and other post-implementation support and
provide feedback to propose corrective action or improvements. - Provide orientation and training to project users
People Management
- Lead the Business Analysis Team in performing their functions and duties
- Oversee the management of the team in accordance with agreed policies and procedures,
standards and legal requirements. - Monitor and measure the teams performance in accordance with the metrics agreed
upon. - Developing employee skills and performance through training and coaching
- Assist in hiring, training, and developing new employees to meet organisational needs
- Providing feedback on an employees performance, helping to develop an employees
skills where needed, and addressing performance problems - Assigning tasks and projects to employees according to their strengths and weaknesses
- Coordinating employee meetings such as staff meetings or team meetings
- Reviewing employee performance evaluations and providing feedback on areas for
improvement.
Requirements:
- Degree in Information Technology/Systems, B. Com Informatics/Business Related degree/BSc
Computer science. - Certified Business Analyst (CBAP) certified by IIBA (International Institute of Business
Analysis). - 8-10 years of relevant experience in systems analysis and design.
- Experience with modelling process; data and workflow
- Good understanding of IT architecture: IT systems; programming and development
- Eliciting, Analysing, and documenting of requirements for medium to large mission-critical
projects. - Financial services environment experience
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