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Western Cape: Operations Manager posted by Persona Staff

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Job Description

Key Duties

  • Manage medical aid billing, invoicing, statements, and payment follow-ups
  • Oversee equipment scheduling, availability, and movement across locations
  • Coordinate with installers regarding equipment servicing and maintenance
  • Compile operational reports, schedules, and general business summaries
  • Manage supplier, customer, and internal operational communication
  • Supervise junior staff and ensure smooth daily office operations
  • Maintain organised administrative systems and rental contract records
  • Assist with Meta/Facebook advertising campaign management and reporting
  • Support procurement and participate in regular equipment stock takes

Requirements

  • 3–7 years’ experience in an operations, administration, or business management role
  • Experience with medical aid billing or healthcare administration (advantageous)
  • Strong organisational, administrative, and communication skills
  • Proficiency in Microsoft Office (Excel, Outlook, Word)
  • Experience with Meta/Facebook Ads or digital marketing platforms
  • Ability to manage multiple responsibilities in a fast-paced environment
  • High attention to detail and strong problem-solving ability
  • Must reside in the Northern Suburbs of Cape Town

Apply now by sending your CV to: .za
 
Please note: Only shortlisted candidates will be contacted within 48 hours.
Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Client Services/Sales Support Jobs in Western Cape

In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.

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Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.

Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.

These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.

Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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