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Western Cape: PA to Fund Developer (Hybrid) posted by Merand Corbett & Associates

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Job Description

DUTIES AND RESPONSIBILITIES:
Maintain a donor database and customer relationship management system
Draft, donor letters, and other correspondence
Plan detailed logistics for travels (using your Advanced Excel skills)
Support donor visits to the head office and to NPO field programmes including planning, gathering quotes and hotel reservations
Support in promotion of NPO’s Legacy Programme and administration of the programme.
An ability to support the team of Account Managers, to ensure the grant lifecycle from inception to close out
Update NPO’s online customer relationship management system to record and process opportunities, agreements, reports, thank you letters, campaigns and extract reports
Compiling and supporting travel itineraries and quotations
Support donor due diligence processes
Developing high quality presentations and other communications materials

REQUIREMENTS:
A degree equivalent qualification in communications, social sciences, natural sciences or similar advantageous
A minimum of three years of demonstratable experience, which includes:
Demonstrated administrative skills
Demonstrated ability in maintaining and organising databases
Experience in monitoring budgets
Exceptional writing skills and communication (English) (ability to speak other languages will be advantageous)
Solid co-ordination and quality assurance skills
Ability to do desktop research on donors and potential donors
The ability to collate information from disparate sources to provide timely and impactful donor reports
Ability to build relationships with staff in remote areas
An ability to work under deadlines
Willingness to travel in Africa as required

ADVANTAGEOUS:
Experience and ability to manage donor events
Advanced computer skills, including Advanced Excel and D365 / other CRM processes/software
Ability to create infographics/dashboards using tools such as Power BI
Ability to design high-quality presentations and other communications materials

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Client Services/Sales Support Jobs in Western Cape

In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.

Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.

Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.

These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.

Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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