Job Description
About the Role
To provide professional front-desk and administrative support, ensuring smooth daily operations while delivering exceptional customer service to clients and visitors.
Key Responsibilities
- Professionally welcome and assist visiting clients
- Answer and direct incoming phone calls in a professional manner
- Manage front desk operations and general administrative tasks
- Handle correspondence, emails, and document control
- Maintain office supplies and ensure overall office organisation
- Provide administrative support to management and operational teams
- Manage schedules, bookings, and appointments
- Perform accurate data entry and maintain record management systems
Requirements
- Customer service–oriented with a professional and well-presented manner
- Well-groomed with a professional demeanour
- Excellent verbal and written communication skills in English and Afrikaans
- Strong computer literacy (MS Office and booking or dispatch systems)
- Strong organisational skills with attention to detail
- Ability to work under pressure in a fast-paced environment
- Excellent telephone etiquette
- High level of confidentiality and discretion
Qualifications
None mentioned.
Salary & Benefits
Not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About PA/Secretary Jobs in Western Cape
In the Western Cape, South Africa, the demand for Personal Assistants (PAs) and Secretaries remains steady, driven by the need for efficient administrative support in various industries. Generally, these roles are essential for organisations that require effective communication, organisational skills, and attention to detail. Typically, PAs and Secretaries in this region work in fast-paced environments, juggling multiple tasks, and maintaining confidentiality.
The typical salary range for a PA or Secretary position in the Western Cape can vary greatly depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may fall within the R30 000 to R50 000 per annum bracket, while more senior roles can command salaries ranging from R60 000 to R120 000 per annum. However, these figures are subject to variation and should be used as a rough guide only.
Common skills required for a PA or Secretary position in South Africa include proficiency in Microsoft Office, excellent communication and interpersonal skills, organisational abilities, time management, and discretion when handling confidential information. Typically, employers also look for candidates with experience in administration, customer service, or related fields.
PAs and Secretaries can be found working across various industries, including the financial services sector, technology industry, manufacturing sector, and corporate offices. In these roles, they often provide administrative support to senior executives, manage schedules, coordinate travel arrangements, and maintain records.
Career progression for PAs and Secretaries in South Africa is generally driven by experience and continued professional development. Typically, candidates can move into more senior administration roles, such as executive assistants or team leaders, or transition into related fields like human resources, marketing, or management. With additional training and certification, individuals can also pursue careers in specialisations like event management, project coordination, or business analysis.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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