Job Description
About the Role
We are seeking a dynamic couple to join our team as Assistant General Managers at our rural coastal hotel. As an integral part of our management team, you will support the General Manager in overseeing the full operation of the hotel, ensuring smooth daily operations, high service standards, financial control, and strong team leadership in a remote hospitality environment.
Key Responsibilities
- Hotel Operations Management: Oversee Front Office, Housekeeping, Food & Beverage, and Maintenance departments. Ensure smooth daily operations and service delivery. Act as Duty Manager when required. Maintain 45 star service standards.
- Guest Experience & Relations: Welcome and interact with guests. Handle guest complaints and service recovery professionally. Oversee guest feedback platforms (TripAdvisor, Google Reviews, etc.). Ensure memorable guest experiences aligned with the hotel’s brand.
- Food & Beverage Oversight: Supervise restaurant and bar operations. Ensure stock control and cost management. Monitor service standards and hygiene compliance. Work closely with Head Chef on menus and guest preferences.
- Staff Management: Lead and motivate departmental teams. Conduct daily briefings and staff training. Monitor performance and discipline where required. Foster a positive team culture in a rural environment.
- Maintenance & Property Care: Conduct daily property inspections. Report and manage maintenance issues. Ensure facilities and grounds are well maintained.
Requirements
- Education: Diploma or Degree in Hospitality Management, Hotel Management, Business Management, or related field.
- Food Safety/HACCP certification (advantageous).
- First Aid certification (advantageous).
Qualifications
- 35+ years of experience in a senior hospitality role (Lodge Manager, Assistant GM, Operations Manager).
- Experience in rural, remote, or coastal properties preferred.
Salary & Benefits
Not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Eastern Cape
The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.
In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.
Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.
The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.
Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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