Job Description
About the Role
We are seeking an experienced and skilled Assistant Food & Beverage Manager to join our team at Cayley Lodge & Mountain Resort in Winterton, Central Drakensberg. As a key member of our F&B department, you will play a crucial role in ensuring the success of our resort’s food and beverage operations. You will work closely with the F&B Manager to drive revenue growth, improve profitability, and deliver exceptional guest experiences.
Key Responsibilities
- Assist the F&B Manager with planning, forecasting, and budgeting revenues and costs for the department.
- Staffing and scheduling of employees, allocation of duties to maximize productivity and minimize payroll costs.
- Creating a work environment that fosters high employee morale and provides constant learning and development opportunities.
- Developing systems and procedures to achieve higher cost efficiency and guest satisfaction.
- Assisting with recruitment, performance appraisal, and management of employees in the department.
- Managing and leading employees to ensure maximum productivity.
- Collaborating with outlet chefs on cuisine, menu planning & design for various outlets/banquets.
- Ensuring regular monitoring and feedback to provide prompt, efficient, and accurate service to all guests.
- Organizing food festivals and developing ideas with public relations staff to encourage guest support.
- Compiling and reviewing the monthly profit and loss statement.
- Ensuring operational standards are followed for all equipment and processes.
- Maximizing F&B profitability by implementing cost containment strategies for all outlets.
- Conducting refresher-training programs for employees and guiding new employees in the department.
- Revising manager’s duty list to ensure comprehensive reporting and reconciling.
- Addressing grievances and counseling issues among department associates with other departments and areas.
Requirements
- Proven F&B management experience and a history of experience in the Hospitality industry.
- Proven management skills, including:
- Guest & Staff relations and administration
- Management of revenue streams
- Budgeting and Financial experience
- Excellent understanding of all aspects of Hospitality Operations.
- Computer literacy skills, including Excel & Word.
- Desire and ability to work in a fairly remote location.
- Ability to work under pressure and without supervision.
- Proven communication skills.
- Ability to work normal hospitality hours, including shifts, overtime, working weekends, and public holidays.
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) NOT required for this position.
Salary & Benefits
- Salary: [Salary amount] per annum.
- Other benefits: Single accommodation provided.
How to Apply
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