Job Description
About the Role
We are seeking a Sales Assistant to join our team at Crocs Mall of Africa. As a Sales Assistant, you will be responsible for delivering exceptional customer service and driving sales growth in our store. If you have excellent communication skills, a positive attitude, and a passion for providing outstanding customer experiences, we want to hear from you.
Key Responsibilities
- Acknowledge every customer within 30 seconds
- Deliver excellent customer service to every customer following the Crocs customer service procedures
- Establish your customers’ needs and use your technical knowledge to demonstrate benefits to meet those needs
- Close the sale & secure add on sales
- Invite your customer to back & turn them into Crocs fans
- Monitor your daily sales against your individual budget every few hours
- Replenish footwear, apparel, and accessories from the storeroom daily
- Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy
- Ensure stock entries in the POS systems are accurate
- Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
- Process customer orders
- Daily Operations: ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
- Assist the manager with open and closing the store
- Training: your training is your responsibility; ensure you are allocated a buddy initially & that you learn from them, attend quarterly training sessions & complete the assessments, and receive monthly feedback from your manager
- Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack
Requirements
- Grade 12 or Equivalent
- 1 year of customers services experience minimum
- Crocs product knowledge advantageous
- Able to work flexible shifts
Qualifications
None mentioned.
Salary & Benefits
Not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in North Johannesburg
In North Johannesburg, the sales industry is generally thriving, with many multinationals and local businesses alike seeking skilled professionals to drive revenue growth and customer engagement. Typically, sales roles in this region require individuals who are well-versed in building relationships, identifying business opportunities, and closing deals. As a result, sales professionals in North Johannesburg can expect a dynamic and fast-paced work environment.
Salary ranges for sales positions in North Johannesburg are broad and can vary significantly based on factors such as experience, company size, and industry sector. Generally, salaries for entry-level sales roles typically start within the R200 000 – R300 000 per annum range, while senior sales positions can command higher figures, often between R400 000 to R600 000 per annum or more, depending on individual performance and market conditions. However, it’s essential to note that these are general estimates and actual salaries may vary widely.
Common skills required for a successful sales career in North Johannesburg include excellent communication and interpersonal skills, the ability to work under pressure, and a solid understanding of business principles. Other essential skills include product knowledge, negotiation techniques, and a strong network of contacts within the industry. Typically, sales professionals also require a high level of adaptability and resilience, as well as the ability to build rapport with diverse customer bases.
The financial services sector, technology industry, manufacturing sector, and other businesses are among the common industries that employ sales roles in North Johannesburg. These sectors often require sales professionals who can effectively communicate complex product benefits and demonstrate expertise in their field.
For those interested in pursuing a career in sales, there are various opportunities for development and growth. Typically, senior sales positions offer leadership roles, training programs, and mentorship opportunities to help individuals advance their careers. Additionally, many companies provide ongoing support and resources to help sales professionals build their skills and stay up-to-date with industry trends.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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