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Centurion: Debtors Clerk/Collections Clerk (Irene, Centurion)

Centurion: Debtors Clerk/Collections Clerk (Irene, Centurion)

Posted on 2025-07-31 00:00:00

Employer Unspecified
Category Accounting / Finance
Location Tshwane  / Centurion

Job Summary

Duties & Responsibilities: Debt Collection & Follow-up Contact clients via phone and email to follow up on outstanding invoices Ensure all follow-ups are logged in the ticketing system Maintain a proactive approach to reduce overdue accounts Ticketing system managing Create, update and close tickets related to debtors’ queries and payment issues Track ticket progress and escalate unresolved issues when necessary Ensure all client interactions are documented in the system Accounts reconciliation Match payments to invoices and update the accounting system Investigate and resolve discrepancies on customer accounts Client communication Professionally handle inbound and outbound calls related to debt collection Liaise with clients regarding payment terms, outstanding balances and invoice queries Send statements, invoices and reminders Reporting Prepare weekly and monthly aging reports as required Highlight high-risk accounts to the manager Qualifications: Matric (Grade 12) minimum Experience: 2-4 years experience in a debtors / accounts receivable role Experience in using a ticketing system will be highly advantages Strong telephone and customer service skills Proficient in MS Office Excellent English verbal and written communication skills Strong organisational skills and time management skills Detail-orientated and accurate Must be a problem solver, self-motivated and able to work in a team

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