COMMERCIAL ANALYST Commercial Accountable for specialist outputs and initiating changes in processes, policies, procedures, standards and services within inter-related functional areas of responsibility. This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning inter-related functional processes within a multi-procedural environment. Job Purpose This role is responsible for ensuring consistent application of Commercial KPI’s across the organisation and continuously develop and optimise Commercial reports. Develop insights and recommendations that will enable the Commercial fraternity. To provide Regional Sales Teams with deep-dives and localised sales analysis resulting in localised insights in support of the business, regional and team performance. The position will be reporting to the Chief Commercial Officer. Key Accountabilities and Outputs Sales Reporting and Analysis Compile sales reports across all reporting mediums, including, sales specific KPI measures, Daily/Weekly/Monthly summary report Measure Business, Regional and Team performance across sales specific KPI measures Conduct analysis of sales information to generate local insights and recommendations Conduct business reporting and communication to key stakeholders, including compilation and distribution of current performance daily Assist in generating customer behaviour insights Provide Recommendations to optimise sales performance Conduct master data clean up Carry out sales trend analyses and planning across peak periods Assist in the development of sales reporting based on information analyses Identify and execute best practices in report design and automation Guide and coach teams in order to ensure quality of output meets the appropriate standard Communicate information in a timely, accurate and easily understood manner Analyse standard reporting packs and provide recommendations to Regional Sales Managers Conduct localised deep dives and trend analysis to support growth Support weekly opportunity or issue identification for the sales teams Analyse standard reporting packs and provide recommendations to Sales Teams Conduct tracking of New Customer Take on and ensure Master Data is accurate and up to date General Operational and Financial Management Actively participate in operational planning and budgeting processes Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems Ensure adherence to operational and financial frameworks of practices, processes, standards and controls Control cost and take the necessary action to mitigate any financial risks or non-compliance Qualifications and Experience Relevant degree Working knowledge of SAP & Power BI Superior knowledge of systems such as MS Office Excel Minimum 5 years’ experience in a similar role Extensive experience in development of programmes and reports. Minimum 2 years’ experience within the FMCG industry would be advantageous and or 1 – 2 years Sales experience would be advantageous Key Qualities Communication Drafting of factual reports, presentations, procedure or policy documents or training material Problem Solving Proactive identification of functional problems that do not have predetermined guidelines, routines or procedures for solution, determine cause and impact, and choose the best alternative to solve the problem based on previous experience and an understanding of the theory or practices underpinning the problem. Relationships Maintained Groups of individuals at a senior management level inside the organisation Behavioural Competencies Analytical Thinking Able to take a complex task and breaking it down into manageable parts in a logical, detailed way. Thinks of multiple explanations or alternatives to a problem Able to identify the information needed to solve a problem effectively Performs tasks accurately and thoroughly, making adjustments to ensure needs are met Considers business priorities when making decisions or analysing the costs and benefits of various alternative solutions. Conceptual & Analytical Abilities Presentation Skills Able to design presentations which are appropriate for the presentation. Able to present impactful presentations Presents only the most important points which relating to the presentation purpose Able to make presentations (visual aids) which are visually appealing and not too cluttered Able to maintain eye contact and project a professional image throughout the presentation Able to present information with confidence Customer Relations Asks questions to identify customer needs or expectations Follows through and meets personal commitments to others on time Takes responsibilities seriously and consistently meets the clients’ expectations for quality, service, and professionalism. Continuously monitors delivery to make sure the customer is receiving good service Shows a strong commitment to exceeding customer expectations Able to own responsibility for mistakes, apologise and make suitable changes to services Good communication skills Ability to form relationships and influence decision making at all levels of the organisation Ability to work in multidisciplinary teams. Planning and Organising Manages time effectively, ensuring effective completion of tasks under stressful deadlines. Able to prioritise activities and resources, ensuring that results are achieved effectively. Able to evaluate progress and

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