South Africa: Reservations And Revenue Manager – 4* Hotel Cape Town posted by HotelJobs

A prominent 4* hotel in the V&A waterfront with over 200 bedrooms is looking to employ a dynamic reservations manager with revenue management experience with the following attributes.

At least 3 years experience in a similar 4* or 5* Front Office position

• Opera or Infor Individual and Group/Block Reservations experience (Essential)

• Basic Computer skills (Windows literate)

• Excellent Administration Skills

• Excellent Telephonic Communication Skills

• Able to work under pressure

• Able to work shift work

QUALIFICATIONS:

• Grade Apply Below

• Hotel School Diploma or National Qualification equivalent an advantage

KEY RESPONSIBILITIES:

• Management of the department from all aspexts, from rosters, to ensuring policies and procedures are followed, ensure that o status is maintained and controlled effectivly.

• all reservations/bookings downloaded from Central Reservation Office, confirm and send correspondence where necessary

• To ensure that all banqueting & events reservations requests are entered or responded to quickly and accurately and confirmed accordingly within the company turnaround policy.

• Ensuring that reservation, events policies and procedures regarding payments, confirmations & terms and conditions are effectively adhered to, and in line with a 4 star Hotel.

• Ensuring and adhering to effective communication from the reservations / banqueting department to all operational departments.

• To ensure that deposit and contracts are received correctly, manage the room rate codes, ensure that revpar and yielding are correct at all times

• Working hours are Monday – Friday ( shift 8-5 and 9-6) and every second Saturday from 08h00 – 14h00.

Applicants MUST currently be holding the position being recruited for. Only candidates with the EXPERIENCE SPECIFIED above will be considered! Correspondence will be limited to successful candidates only, therefore if you do not receive a reply within 7 days, your application was unsuccessful. Please forward a comprehensive and UPDATED cv (starting with current position) with a head & shoulders photo. Recent contactable references must be provided. Salary non negotiable as advertised and Open to South African citizens only