Western Cape: Estates Manager posted by Cecile Personnel (Pty) Ltd

Key Responsibilities

Financials & Growth

• Retain 80% of the company’s existing client base annually.
• Generate at least one new business lead per month from a new source or agent.
• Share valuable market intelligence and trends.
• Maintain 100% accuracy in all matters and escalate any threats to Directors promptly.
• Meet agreed-upon monthly targets consistently.

File & Workflow Management

• Review all new estate matters within 24 hours and allocate accordingly.
• Escalate complex or problematic files to Directors within 24 hours.
• Scrutinize contracts effectively and manage matters on WIP.

Process & Team Management

• Oversee daily staff performance and task execution.
• Ensure accurate and timely weekly progress reports to agents, clients, and sources.
• Maintain document quality and completeness during client consultations.
• Ensure team adherence to all system processes and turnaround times (TAT) for:
  • Workflow management
  • Pre-prepping & prepping
  • Compliance standards

What We’re Looking For

• Admitted Conveyancer (essential)
• 5+ years’ experience managing Estate Transfers
• Strong leadership and team management skills
• Excellent verbal and written communication abilities
• Exceptional attention to detail and organisational capabilities
• Business development mindset and drive to grow the Estates division
• Sound knowledge of conveyancing systems and relevant legal procedures