Western Cape: Internal Sales Co-ordinator (Delivery Focus) posted by West Coast Personnel

• Respond promptly and professionally to incoming sales inquiries.
• Understand customer requirements and recommend the most suitable solutions.
• Manage orders end-to-end, from processing through to delivery.
• Provide support to the external sales team and collaborate on joint sales efforts.
• Maintain up-to-date product knowledge and awareness of competitor activity.
• Identify cross-selling and upselling opportunities.
• Build strong, long-term customer relationships through effective communication.
• Resolve customer queries efficiently and professionally.
• Keep accurate sales records and activity logs.
• Contribute to achieving branch and overall sales targets.

Requirements:

• Previous experience in internal sales or sales co-ordination (experience in technical or equipment sales an advantage).
• Strong product knowledge and the ability to match solutions to customer needs.
• Excellent verbal and written communication skills.
• Customer-focused with a professional and service-oriented approach.
• Proficient in CRM or sales support systems.
• Self-motivated, results-driven and a team player.
• Strong organizational and time-management skills.
• High integrity and professionalism when representing the business.