Key Responsibilities Lead / supervise professional teams, including nursing & clinical professionals and administrative resources Oversee day-to-day office operations, ensuring smooth workflows, compliance with corporate policies, and high-quality service delivery Plan and implement training and development programmes, including operational best practices related to clinical and wellness procedure Manage scheduling, record-keeping, procurement, and operational administration to ensure seamless office functioning Develop, implement, and monitor standard operating procedures (SOPs) to maintain efficiency, quality, and compliance Prepare operational reports, performance metrics, and compliance documentation for management review Uphold confidentiality, ethical standards, and professionalism across all administrative and operational processes Requirements A Clinical Degree / Diploma as well as an active SANC registration Experience in office management, operations coordination, or corporate wellness/clinical support environments At least 10 years’ experience in Leading / Managing / Supervising a team of Senior professionals including training delivery, and operational compliance Proficiency in MS Office Suite (Word, Excel, Outlook) and other office tools Strong leadership, communication, and presentation skills Ability to coordinate multiple priorities, manage team performance, and ensure consistent service quality Ability to work independently and collaboratively in a multidisciplinary corporate team