Job Description
About the Role
The Silo Hotel’s Assistant Executive Housekeeper will be responsible for planning, organizing and developing the overall operations of the Housekeeping department to deliver on The Royal Portfolio’s Purpose, which is To give our guests a complete experience and a perfect stay.
Key Responsibilities
- Co-manage all Housekeeping day-to-day operations within budgeted guidelines, to the highest standards of The Royal Portfolio
- Planning, organizing and directing team members to ensure the highest degree of guest experience and satisfaction
- Identify our guests’ needs and respond proactively to all of their concerns
- Lead the Housekeeping team by attracting, recruiting and training talented personnel
- Establish targets, KRAs, schedules, policies and procedures
- Oversee the training of all staff and ensure that they deliver to the required standard
- Ensure that all Maintenance issues are reported and follow-up to ensure that they are dealt with timeously
- Responsible for monthly stock-take
- Ensure thorough communication by holding a team briefing every morning and afternoon
- Embody and live The Royal Portfolio’s Purpose & Values and instill this within the culture of The Silo
Requirements
- A minimum of 5 years of hospitality experience in a management role
- A minimum of 2 years of Housekeeping management experience
- Proven job reliability, diligence, dedication and attention to detail
- Up to date with Housekeeping trends and best practices
- Degree or diploma in any Hospitality field is advantageous
- Experience in leading a team to excel and work cohesively
- Ability to spot and resolve problems efficiently
- Significant financial know-how and experience with budgets and management accounts
- Exceptional attention to detail, hardworking and a passion for people and hospitality
- A strong grasp of operational systems including MS Office, Teams, Micros POS and Opera
- Exceptional communication both verbal and written, in English, with further languages advantageous
- A passion to learn, teach and drive improvement in employees
- A stickler for standards and an unrelenting drive to eliminate waste
- International experience in a similar environment and travel experience will be advantageous
Qualifications
- Degree or diploma in any Hospitality field (if applicable)
Salary & Benefits
No salary information is provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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