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Waterberg: Receptionist

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Job Description

Qualifications Matric / Grade 12 (required). Hospitality qualification or front-office training (advantageous). First Aid certificate (an advantage in remote lodge environments). Computer literacy (MS Office; reservation systems such as Opera, Panstrat, Semper, ResRequest, etc.). Experience 12 years experience as a receptionist, front desk agent, or guest service attendant. Experience in a game lodge, hotel, or hospitality environment is highly beneficial. Experience working in remote areas is an advantage. Skills & Competencies Excellent communication and interpersonal skills. Strong organisational and administrative abilities. Ability to multitask and work calmly under pressure. Professional telephone and email etiquette. Strong attention to detail and accuracy. Guest-centric approach and warm, friendly personality. Personal Attributes Well-presented, polite, and confident. Passionate about hospitality, wildlife, and guest engagement. Reliable, honest, and able to work independently. Flexible with work hours and able to adapt to remote lodge conditions. Positive attitude and commitment to delivering outstanding service.



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Posted in Jobs in Limpopo, Jobs in South Africa, Jobs in Waterberg

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Waterberg: Receptionist

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Job Description

This is a luxury lodge offering an immersive bush experience, combining refined comfort with authentic wildlife encounters. Guests enjoy personalized service, scenic surroundings, and a serene retreat designed for relaxation and adventure. Candidate Requirements: Previous experience as a Receptionist or Office Assistant in a 5-star hotel, lodge, or spa environment is preferred. Must have verifiable references and a strong track record. Strong administrative and organizational skills. Ability to use initiative and work independently. Excellent customer service skills and professional communication. Fluent in spoken and written English and Afrikaans. Well-groomed, professionally dressed, and maintains high personal hygiene standards. Honest, courteous, punctual, and disciplined. Self-motivated, confident, and able to maintain composure under pressure. Computer literate with knowledge of Microsoft Office applications. Candidate Responsibilities: Arrive 30 minutes prior to the start of your shift. Manage the front desk, including switchboard and receiving of visitors. Follow a strict no-cell-phone policy; personal phones must be signed in at the front desk. Maintain comprehensive knowledge of the spa, treatments, facilities, and retail offerings. Operate the spa scheduling system efficiently. Maintain high standards of hygiene throughout the spa. Assist in all areas as requested by management. Successfully complete all practical and theory assessments provided by management. Address clients formally and ensure therapists introduce themselves. Ensure every client completes a consultation card prior to treatments, check for contraindications, obtain client signatures, and file appropriately after each visit. Recommend and upsell treatments to clients. Handle general office duties, including faxing, receiving parcels, message taking, and visitor management. Assist management with various administrative and operational tasks. Maintain the tidiness and professional appearance of the spa. Manage office supplies, including stationery and refreshments. Adhere to all Standard Operating Procedures (SOPs) of the property. Be flexible with working hours as required. Stay 30 minutes after your shift to ensure the spa is prepared for the next day. Perform any additional duties necessary to support the smooth operation of the spa and business. This is a live-in position.
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Posted in Jobs in Limpopo, Jobs in South Africa, Jobs in Waterberg

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Waterberg: Receptionist

Advertisement



Job Description

This is a luxury lodge offering an immersive bush experience, combining refined comfort with authentic wildlife encounters. Guests enjoy personalized service, scenic surroundings, and a serene retreat designed for relaxation and adventure. Candidate Requirements: Previous experience as a Receptionist or Office Assistant in a 5-star hotel, lodge, or spa environment is preferred. Must have verifiable references and a strong track record. Strong administrative and organizational skills. Ability to use initiative and work independently. Excellent customer service skills and professional communication. Fluent in spoken and written English and Afrikaans. Well-groomed, professionally dressed, and maintains high personal hygiene standards. Honest, courteous, punctual, and disciplined. Self-motivated, confident, and able to maintain composure under pressure. Computer literate with knowledge of Microsoft Office applications. Candidate Responsibilities: Arrive 30 minutes prior to the start of your shift. Manage the front desk, including switchboard and receiving of visitors. Follow a strict no-cell-phone policy; personal phones must be signed in at the front desk. Maintain comprehensive knowledge of the spa, treatments, facilities, and retail offerings. Operate the spa scheduling system efficiently. Maintain high standards of hygiene throughout the spa. Assist in all areas as requested by management. Successfully complete all practical and theory assessments provided by management. Address clients formally and ensure therapists introduce themselves. Ensure every client completes a consultation card prior to treatments, check for contraindications, obtain client signatures, and file appropriately after each visit. Recommend and upsell treatments to clients. Handle general office duties, including faxing, receiving parcels, message taking, and visitor management. Assist management with various administrative and operational tasks. Maintain the tidiness and professional appearance of the spa. Manage office supplies, including stationery and refreshments. Adhere to all Standard Operating Procedures (SOPs) of the property. Be flexible with working hours as required. Stay 30 minutes after your shift to ensure the spa is prepared for the next day. Perform any additional duties necessary to support the smooth operation of the spa and business. This is a live-in position.
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Posted in Jobs in Limpopo, Jobs in South Africa, Jobs in Waterberg

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Waterberg: Receptionist

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Job Description

Qualifications & Skills What the hotel will expect from a candidate, to ensure they can deliver the level of service a 5‑star establishment demands: Formal education Matric (Grade 12) at a minimum; hospitality, tourism, or front‑office management certificate/diploma preferred. Some hotels may prefer a “hotel school” or vocational training. Relevant experience 1‑3 years (sometimes more) in front desk / reception / guest services in a luxury / 4‑ or 5‑star hotel. Experience with reservations, checking‑in/out, customer service under pressure. System knowledge Proficiency in hotel PMS systems such as Opera, Protel, Fidelio, or similar. Also Microsoft Office, email, possibly point‑of‑sale. Communication skills Excellent verbal & written communication in English; additional languages are a plus (helpful in Limpopo which is a tourist area). Good telephone etiquette. Interpersonal / guest service skills Friendly, polite, patient. Ability to remain calm under pressure; anticipate guest needs; attention to detail; diplomacy in dealing with complaints. Professional appearance & grooming As they are “face of the hotel” neat uniform, clean appearance, good personal hygiene. 5‑star standards demand professionalism in how one presents. Flexibility & reliability Willingness to work irregular hours, shifts, weekends, holidays. Dependability is vital. Organisational skills & multitasking Must be able to handle many different tasks simultaneously (phone calls, check‑ins, guest requests) without losing composure. Attention to detail Accuracy in billing, records, guest preferences; ensuring nothing is missed (room readiness, special requests) etc. Problem solving Quick thinking when dealing with unexpected issues: overbooking, service failures, unexpected guest requests, etc. Language skills As mentioned, English fluency is essential. Local languages (Afrikaans, Xhosa) helpful. Additional foreign languages (German, French, Dutch, etc) are a plus in luxury tourism in Limpopo/ Waterberg/ Bel-Bela. Legal / regulatory knowledge (basic) Understanding of data privacy (guest info), safety regulations, possibly local lodging / linen / hygiene standards.
View Job  South Africa: Camp Manager - Luxury Game Lodge - Eswatini | Lb posted by Kendrick Recruitment



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Posted in Jobs in Limpopo, Jobs in South Africa, Jobs in Waterberg

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