• Diploma in Hospitality or Lodge Management
• Minimum 3 – 5 years Hospitality Management experience in a 5-star boutique operation or Big 5 reserve with in a similar lodge environment;
• Beverage knowledge
• Strong Administrative Skills
• Experience in Purchasing, Stock Control Systems and Stocktakes;
• Stock Control Experience
• Hospitality and Service training experience;
• Code 8 Driver’s License

• Grade 12 (Matric) required.
• Diploma or degree in Hospitality Management or similar field preferred.
• First Aid or Health & Safety certification advantageous.

Experience

• 3–5 years in a supervisory or managerial hospitality role.
• Experience in a lodge, hotel, or tourism environment essential.
• Strong leadership experience managing multiple departments.
• Guest relations and customer service experience required.

Skills & Competencies

• Leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Strong organizational and administrative skills.
• Ability to multitask and manage a high-pressure environment.
• Problem-solving and conflict-resolution skills.
• Knowledge of hospitality systems (PMS, POS, reservation software).
• Strong attention to detail and commitment to quality service.

Personal Attributes

• Professional, friendly, and guest-oriented.
• Hands-on, proactive, and adaptable.
• Able to work long hours, weekends, and holidays as required.
• Passionate about hospitality, service excellence, and operations.

• Grade 12 (Matric) required.
• Diploma or degree in Hospitality Management or similar field preferred.
• First Aid or Health & Safety certification advantageous.

Experience

• 3–5 years in a supervisory or managerial hospitality role.
• Experience in a lodge, hotel, or tourism environment essential.
• Strong leadership experience managing multiple departments.
• Guest relations and customer service experience required.

Skills & Competencies

• Leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Strong organizational and administrative skills.
• Ability to multitask and manage a high-pressure environment.
• Problem-solving and conflict-resolution skills.
• Knowledge of hospitality systems (PMS, POS, reservation software).
• Strong attention to detail and commitment to quality service.

Personal Attributes

• Professional, friendly, and guest-oriented.
• Hands-on, proactive, and adaptable.
• Able to work long hours, weekends, and holidays as required.
• Passionate about hospitality, service excellence, and operations.