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Port Elizabeth: Customer Relations Officer – Port Elizabeth posted by Headhunters

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Job Description

Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth.

Requirements:

  • Minimum qualification: Grade 12.
  • Computer literate Excel, Word, Outlook.
  • Fluent in English / Afrikaans language.
  • Experience in FMCG would be advantageous.

Responsibilities, but not limited to:

  1. Sales:
  • To drive through regular telephonic contact, sales and required service levels of specific key accounts.
  • To ensure turnover achievement by soliciting sales.
  • To process orders and placement thereof with the relevant suppliers.
  1. Member Management:
  • To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
  • To ensure the timely dissemination of critical information.
  • To ensure the service and different value-added services offered delivered in an excellent manner.
  1. Sales Administration:
  • To manage and negotiate the deal request process.
  • To complete the required administration and controls efficiently and accurately.
  • Process all orders on the system to company standard.

Please consider your application unsuccessful should you not receive a response within two weeks of applying.

About Retail Wholesale Jobs in Eastern Cape

In the Eastern Cape region of South Africa, the retail wholesale sector is a common employer of many individuals. Generally, this field encompasses stores and warehouses that sell products in bulk to businesses and consumers alike. Typically, these roles involve managing inventory, processing orders, and providing customer service.

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Salaries for retail wholesale positions in the Eastern Cape can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries typically fall within the range of R30 000 to R60 000 per annum, with some senior roles or positions in larger companies potentially exceeding R80 000. However, it is essential to note that these figures are only a rough guide and actual salaries may vary significantly.

Common skills required for retail wholesale roles include strong communication and problem-solving abilities, as well as the capacity to work independently and as part of a team. Other essential skills often include basic computer literacy, inventory management software proficiency, and knowledge of local consumer trends. Typically, candidates with experience in customer-facing roles or supply chain management have an advantage when applying for these positions.

Industry sectors that commonly employ retail wholesale personnel include the manufacturing sector, where companies produce goods such as textiles, electronics, and food products, and the technology industry, where businesses sell computers, smartphones, and other electronic devices. Retailers may also source products from wholesalers in various sectors, including the agricultural industry, which supplies fresh produce to stores.

Career development opportunities for those working in retail wholesale are often focused on gaining experience and building skills in areas such as inventory management, logistics, and customer service. Typically, employees can progress to senior roles within their current company or move into related positions at other organizations. Some may also choose to pursue further education or training in business administration, supply chain management, or a related field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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