Job Description
About the Role
We are looking for a dedicated and detail-oriented RMA Technician to join our client in the security and technology industry. The ideal candidate will have a technical background and a passion for troubleshooting and repairing electronic devices.
Key Responsibilities
- Troubleshooting and Repair: Adhere to the SLA to troubleshoot and repair/replace company products at the component level efficiently, including tasks such as replacing flash chips.
- Client Training: Occasionally visit clients across South Africa to provide training on product repairs and maintenance.
- Fault Management: Record and manage faulty devices and spares using the companys internal system, ensuring accurate tracking and reporting.
- Documentation: Prepare necessary paperwork, including weekly reports, operations manuals, and repair handbooks, in line with company procedures.
- Quality Analysis: Provide product quality analysis reports to the headquarters as requested.
- Training and Development: Complete all required product training courses and successfully pass the examinations.
- Additional Tasks: Perform other tasks as directed by your manager, including managing device records in the RMA system and assisting with swap-out processes.
- System Updates: Record and update the status of devices awaiting repair, spare parts, or swap-outs in the RMA system, and ensure clear communication on each case.
- Process Improvement: Assist in finalizing the swap-out flow chart and support in recording all swap-out devices in the RMA system.
Requirements
- Technical qualification or equivalent experience in electronics or IT.
- Strong problem-solving skills with experience in component-level repairs.
- Excellent communication skills and the ability to provide training to clients.
- Proficiency in record-keeping and using internal management systems.
- Willingness to travel within South Africa as needed.
- Ability to work independently and as part of a team, with a proactive approach to tasks.
Qualifications
- Technical qualification or equivalent experience in electronics or IT.
Salary & Benefits
- [Salary information not specified]
How to Apply
If you are interested in this exciting opportunity, please submit your application, including your CV and a cover letter, to [Isilumko Staffing].
About IT Security Jobs in Gauteng
In Gauteng, South Africa, the IT security industry is thriving, driven by the growing need for robust cybersecurity measures to protect businesses and individuals from increasingly sophisticated threats. Typically, job seekers in this field can expect a competitive salary range, with general expectations ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, and industry sector.
Common skills required for IT security roles include proficiency in programming languages like Python, Java, or C++, as well as expertise in operating systems, network protocols, and cryptography. Additionally, knowledge of threat analysis tools, incident response methodologies, and compliance frameworks is often essential. Many IT security professionals also possess strong analytical and problem-solving skills, with the ability to think logically and creatively. Furthermore, excellent communication and collaboration skills are critical for working effectively with cross-functional teams.
The financial services sector, technology industry, and manufacturing sector are common industries that employ IT security professionals. These roles can be found in a variety of settings, from small startups to large multinational corporations, and often require adaptability and flexibility to respond to changing business needs. As the industry continues to evolve, it’s essential for job seekers to stay up-to-date with the latest technologies and trends.
Career development opportunities are abundant in IT security, with many professionals progressing to senior roles or pursuing specialized certifications like CISSP or CEH. Typically, experience and continuous learning are key factors in advancing one’s career, as well as a willingness to take on new challenges and responsibilities. By building a strong foundation of skills and knowledge, IT security professionals can position themselves for success in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Consider temporary or contract work to gain experience and potentially convert to permanent roles.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Gauteng: Mining Equipment Sales Executive posted by GAP Consulting
Minimum Requirements:Must have a minimum of 5 years' experience as a Sales Executive in the Mining Equipment IndustryRelevant Tertiary Education...
View JobJohannesburg: External Sales Consultant posted by Flink Recruitment
Roles and ResponsibilitiesJob Description:Meet and exceed sales targets as set out by the Company monthly and annually.Effectively maintain excellent,...
View JobDurban: Internal Lighting Sales Consultant & Showroom Assistant posted by Flink Recruitment
Roles and ResponsibilitiesSALES:Greet and acknowledge every client that comes into the showroom.Meet, maintain and exceed sales targets utilising good...
View JobSandton: TL3 Engineer posted by Flink Recruitment
Roles and ResponsibilitiesTechnical SkillsExpert knowledge of:Windows Server & Active DirectoryDNS/DHCP/GPO/ADFSAzure IaaS/PaaS & M365...
View JobSandton: TL2 Engineer posted by Flink Recruitment
Roles and ResponsibilitiesTechnical SkillsStrong troubleshooting of Microsoft 365 & Azure fundamentals.Solid understanding of Windows Server...
View JobGauteng: Sales Representative (Raw Chemicals, Solvents, Fuel) posted by Pillango Placements
You will be responsible for promoting the sales of products and services that will benefit the company. Establish credibility through…
View Job
Browse Employers
Job Alerts