Job Description
About the Role
The Area Manager – Retail is a critical role that requires exceptional leadership, sales drive, and operational expertise to ensure consistent brand standards and customer experience across multiple store locations in Cape Town. As an Area Manager, you will be responsible for driving business growth, leading high-performing teams, and ensuring seamless execution of new store openings, visual merchandising standards, and budget management.
Key Responsibilities
- Oversee daily operations across multiple store locations to ensure consistent brand standards and customer experience
- Drive sales performance through effective merchandising, promotional planning, and KPI management
- Recruit, onboard, and develop high-performing store teams through coaching, training, and performance evaluations
- Conduct regular store visits to review compliance, operational excellence, and inventory accuracy
- Analyse sales data to identify trends, improve productivity, and implement action plans to maximise revenue
- Plan and manage budgets, P&L accountability, and cost control initiatives across the region
- Strengthen customer service strategies to enhance retention and satisfaction ratings
- Lead execution of new store openings, store expansions, and visual merchandising standards
- Ensure adherence to company policies, health & safety requirements, and loss prevention measures
Requirements
- 5+ years of retail management experience
- Proven track record of driving sales growth and improving operational efficiency
- Excellent leadership and coaching skills, with ability to develop high-performing teams
- Strong analytical and problem-solving skills, with ability to interpret sales data and implement action plans
- Strong communication and interpersonal skills, with ability to build strong relationships with internal stakeholders
Qualifications
- Bachelor’s degree in Business Administration or related field (not specified in original job description)
Salary & Benefits
- Competitive salary: R800 000 – R1 200 000 per annum, depending on experience
- Comprehensive benefits package, including medical, life assurance, and retirement scheme
How to Apply
About Retail / wholesale Jobs in Western Cape
In the Western Cape, the retail and wholesale sectors are common employers of individuals with various skill sets. Generally, these roles tend to be driven by consumer demand and seasonal fluctuations, with many businesses operating within established supply chains. Typically, positions in this sector require adaptability to changing market trends and customer needs.
When it comes to salary expectations, broad ranges can provide a general guideline for job seekers. Salary ranges for retail and wholesale professionals in the Western Cape typically vary depending on factors such as experience, company size, and industry sector. Common salary ranges generally fall within R200 000 to R500 000 per annum, although these figures are subject to variation and may not reflect actual salaries. Disclaimers should be made that individual circumstances can significantly impact actual earnings.
Common skills required for retail and wholesale roles in the Western Cape include excellent communication and customer service skills, ability to work under pressure, inventory management expertise, basic accounting knowledge, logistical organisational skills, and sometimes technical computer literacy. Other important qualities often sought after by employers include a strong work ethic, problem-solving abilities, and flexibility.
Industry sectors commonly employing retail and wholesale professionals in the Western Cape include financial services sector, technology industry, manufacturing sector, and e-commerce companies. These roles may involve supply chain management, logistics coordination, sales team leadership, or store operations management.
For those looking to advance their careers in this field, common career progression paths often include promotions to management roles within existing companies, or transitioning into related fields like buying and merchandising. Opportunities for professional development can arise through internal training programs, industry-specific certifications, or further education in related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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