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Durban: Internal Sales Administrator

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Job Description

About the Role

We are seeking an experienced Internal Sales Administrator to join our team in Durban. As a key member of our sales support team, you will be responsible for ensuring the smooth day-to-day operations of our showroom, providing exceptional customer service, and driving sales growth through effective negotiation and communication skills.

Key Responsibilities

  • Greet and assist showroom clients, ensuring a high standard of customer service
  • Achieve and exceed sales targets through effective selling, negotiation, and deal closure
  • Handle customer enquiries promptly while maintaining strong customer relationships
  • Support External Sales Representatives with quotations and sales administration
  • Accurately process sales orders, quotations, returns, and back orders using strong product knowledge and attention to detail
  • Proactively follow up on sales, orders, and faulty units to ensure timely resolution
  • Maintain up-to-date product, technical, market, and competitor knowledge to support sales growth

Requirements

  • Matric (Essential)
  • Valid South African drivers license and reliable transport
  • Residing in and around the area of the office (advantageous)
  • 3+ years experience in Internal Sales Administrator role
  • Proficiency in MS Office and Syspro software (advantageous)

Qualifications

  • No formal education or certifications mentioned

Salary & Benefits

  • Not specified in original description

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Sales Jobs in eThekwini

In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.

Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.

Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.

Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.

For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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