Job Description
About the Role
To provide 2nd-line support to MS contract management, including site visits where required. To undertake troubleshooting and analysis with fault collaboration, in conjunction with the Regional Power team for additional support. (This covers, for example, RMS, Batteries, Inverters, S-miles platform.) To manage, contribute, understand, and support the solution dimensioning function. To assist with the operational performance of the Power business. To interpret relevant data performance reports and execute on findings.
Key Responsibilities
- Assist with the implementation of the market strategy (product, performance, deployment, and operations) and manage solution dimensioning (i.e., design and customisation of solutions).
- Contribute to financial performance of the Power business.
- Assists with functional processes, procedures, and governance for the successful delivery of the Power business.
- Report regularly to the Technical Manager on support, root-cause analysis, and system dimensioning activities.
- Engage and collaborate with internal teams to deliver and support Power solutions.
- Responsible for root-cause analysis when resolving performance issues.
Requirements
- At least ten years work experience in the telecoms industry, which includes Power Technical Support experience.
- Computer literacy, e.g., MS Office suite-EXCEL; Company’s system; and the ticketing system (Sales Force).
- Research skills (to stay abreast of new trends and developments in the industry).
- Power-related technical skills.
Qualifications
- Electrical Engineering. B-Tech degree or diploma.
- Delta Advanced Power Systems & Controllers
- Training courses:
- o Delta DC Power Systems, Advanced PSC3 & Orion
- o Energy Efficiency Fundamentals
- o OHS Principles, Implementation and Site Files
- o Battery Safety and Environmental Concerns
- o PV solar for professionals
- o Practical electrical safety techniques for industry
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Telecommunication Jobs in Gauteng
In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.
Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.
Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).
The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.
For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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