Johannesburg: Retail Operations Manager

January 9, 2026 Jobs in Central Johannesburg

Job Description

Retail Operations Manager – Gauteng Inland (Lanseria) Join a Powerhouse in Retail Excellence! Cash Crusaders is a nationally respected, franchised retail brand that has become a cornerstone of the South African marketplace. We specialize in a dynamic product mix, offering our customers a wide range of new, branded goods and a treasure trove of quality second-hand items, creating an efficient and reliable environment for consumer-to-consumer exchange. Beyond retail, we empower our customers with access to secure loan services, cementing our place as a trusted partner in their financial journey. We’re on the hunt for a Retail Operations Manager to elevate our Inland operations to the next level. If you’re passionate about retail excellence, thrive under pressure, and have a knack for building strong, sustainable relationships, we want you on our team! Your Mission as a Retail Operations Manager Based in Lanseria , you will oversee the operations of 10 to 15 stores, ensuring every location under your guidance operates at peak efficiency. Your role will be pivotal in driving store performance, enhancing customer experiences, and maintaining our brand’s commitment to quality and excellence. Key Responsibilities Multi-Site Leadership : Manage and optimize the performance of multiple retail stores. Retail Standards Enforcement : Ensure every store adheres to Cash Crusaders’ operational and brand standards. Franchisee Partnership : Build and sustain strong relationships with franchisees, providing guidance and support to maximize profitability. Store Audits : Conduct regular audits to maintain compliance and operational excellence. Financial Oversight : Utilize income statements, drive EBITDA, and lead budgeting efforts to control costs and enhance profitability. Strategic Planning : Develop tailored strategies for each store to boost performance and drive sustainable growth. Customer Experience Excellence : Monitor and improve service levels, ensuring a superior customer journey across all locations. What We’re Looking For We’re seeking an energetic leader with: Education : Matric/Grade 12 qualification. Experience : At least 5 years in Retail or Franchise operations. Technical Skills : Proficiency in MS Office, especially Excel and Word. Interpersonal Skills : Excellent communication and relationship-building abilities. Organizational Prowess : Strong multitasking, prioritization, and administrative skills. Analytical Mindset : Attention to detail with a knack for numbers and data analysis. Adaptability : Ability to work flexibly and thrive under pressure. Why Join Us? We offer a competitive package designed to reward your expertise and dedication: Competitive basic salary Performance-based incentives tied to KPIs. Retirement annuity and medical aid . Petrol card and cell phone allowance to support your on-the-go lifestyle. Important Note : Shortlisted candidates will be required to undergo a background check and polygraph test. Ready to Lead and Inspire? This is your chance to drive retail innovation and success in a fast-paced, rewarding environment. Join Cash Crusaders and be part of a team that transforms retail experiences and empowers communities.

View Job Johannesburg: Retail Store Manager

How to Apply

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About Retail / wholesale Jobs in Gauteng

In Gauteng, the retail and wholesale sector is a significant contributor to the province’s economy, with many businesses operating across various industries such as clothing, homeware, electronics, and more. Typically, job seekers in this field can expect to find employment opportunities in companies that cater to diverse consumer needs, often with a strong focus on customer service and sales. Generally, roles in retail and wholesale require adaptability and flexibility, as the sector is known for its fast-paced and dynamic environment.

When it comes to salary expectations, it’s common to find broad ranges across different levels of experience and company sizes. Typically, entry-level positions in retail and wholesale can range from around R15 000 to R30 000 per annum, while more senior roles may fall within the R50 000 to R80 000 per annum bracket. However, salaries can vary significantly depending on factors such as the specific industry sector, company size, and individual performance.

Common skills for retail and wholesale roles include excellent communication and interpersonal skills, ability to work well under pressure, and basic knowledge of inventory management and stock control. Other essential skills often required in this field include technical computer skills, problem-solving abilities, and an understanding of marketing principles. Typically, a degree or diploma in business, commerce, or a related field is preferred, although not always required.

The retail and wholesale sector encompasses various industries, including the financial services sector, technology industry, manufacturing sector, and more. These sectors often employ staff across different roles, such as sales representatives, logistics coordinators, and customer service specialists. Generally, companies in these industries value employees who can adapt to changing market conditions and demonstrate a strong work ethic.

View Job Johannesburg: *Inventory Controller, Johannesburg (3678A) posted by Hospitality Placements

For those interested in pursuing a career in retail or wholesale, there are various development opportunities available. Typically, on-the-job training and mentorship programs are offered to help staff gain valuable experience and skills. Many companies also invest in employee development initiatives, such as workshops, seminars, and internal training programs, to support the growth of their employees. Generally, career progression paths may involve moving into more senior roles or taking on specialized positions within a specific industry sector.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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