Cape Town: General Manager – ICT industry – Cape Town, Western Cape posted by Hire Resolve

February 2, 2026 Jobs in Cape Peninsula

Hire Resolve

Western Cape

Other Management

Job Description

About the Role

Hire Resolve, a leading ICT industry client, is seeking an experienced General Manager to join their team in Cape Town, Western Cape. The ideal candidate will have a strong track record of success in revenue generation and branch management, with extensive experience in managing client and operational portfolios.

Key Responsibilities

Develop and execute strategic plans to achieve branch objectives.
Provide leadership to the branch, and foster a collaborative and innovative work environment.
Recruit, train, mentor, and conduct performance reviews to develop a high-performing team.
Develop and manage the branch budget, monitor financial performance, and implement corrective actions to ensure profitability.
Monitor market trends and competitor activities to identify growth opportunities.
Implement competitive pricing and operational strategies.
Manage all client services, including tender applications and government contracts.
Ensure excellent customer service and resolve client issues promptly.
Drive revenue growth through effective sales strategies and relationship building.
Set and monitor sales targets, account plans, and performance metrics.
Prepare regular operational performance reports.
Track key metrics (e.g., project timelines, service quality, resource utilization), and provide insights on operational trends and areas for improvement.
Ensure adherence to regulations, policies, and industry standards.
Implement risk management strategies.
Promote a culture of innovation by adopting new technologies and practices.
Identify and implement operational improvements to enhance efficiency.
Take responsibility for the overall success, profitability, and service delivery of the branch.

Requirements

10+ years of managerial experience, ideally within the ICT or related sectors.
A strong understanding of tender processes and government contract management.
A proven track record of success in revenue generation and branch management.
Extensive experience in managing client and operational portfolios.
Demonstrated success in sales, strategic planning, and financial management.
Strong leadership and team development skills.
Exceptional communication, negotiation, and interpersonal skills.
Strategic and analytical thinking abilities, with the capacity to develop and implement business plans.
Proficiency in financial and operational management tools.
Strong knowledge of ICT solutions and government tender regulations.

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Qualifications

Bachelor’s Degree in Business Administration, Management, or a related field is required; a Master’s degree is preferred.

Salary & Benefits

Our client is offering a highly competitive salary for this role based on experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Management Jobs in Western Cape

In Western Cape, South Africa, other management positions typically fall under various industries such as financial services sector, technology industry, and manufacturing sector, where effective leadership and strategic decision-making are crucial to drive growth and success.

When it comes to salary expectations for this type of role, it’s common for management positions in the Western Cape to command a broad range of salaries. Typically, entry-level management roles may start at around R600 000 – R800 000 per annum, while senior management positions can range from R1 million – R3 million or more, depending on factors such as experience, company size, and industry sector. It’s essential to note that these are general estimates, and actual salaries can vary widely.

In terms of skills required for other management positions in the Western Cape, common requirements include strong leadership and communication skills, strategic thinking, problem-solving abilities, and a proven track record of driving business growth and innovation. Typically, managers in this field also need to possess excellent analytical and technical skills, as well as the ability to build and maintain effective relationships with colleagues, customers, and stakeholders. Other essential skills may include project management, change management, and digital literacy.

Industries commonly employing other management positions in Western Cape typically include financial services sector, technology industry, manufacturing sector, and tourism. In these sectors, managers are often responsible for driving business strategy, managing teams, and ensuring operational efficiency.

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Career development opportunities for professionals in other management positions in the Western Cape are generally excellent, with many companies investing heavily in training and development programs to equip their employees with the skills needed to succeed in an ever-changing business environment. Typically, career progression paths may involve taking on increasingly senior roles, such as department head or director, or transitioning into specialized fields like operations management or human resources. Overall, a career in other management positions in Western Cape can be rewarding and challenging, offering opportunities for professional growth and development in a dynamic and fast-paced business landscape.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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