Cape Town City Centre: Compliance Supervisor – Retail

We are looking for a detail-driven and proactive Compliance Supervisor to support Store Management in ensuring operational excellence and full compliance with company policies and procedures. This role plays a critical part in stock control, risk management, admin accuracy, and overall store governance. If you love structure, process, and keeping things running like clockwork, this could be the perfect next step in your retail career. Key Responsibilities Stock & Inventory Management Conduct daily stock counts and investigate variances Manage shrink and waste through strong controls Oversee Physical Inventory (PI) and cycle counts Be the regional go-to expert for RFeyed Shipment, IBT & Logistics Track and receive shipments, confirm on MIM Manage IBTs in and out, ensuring full compliance Follow up on overdue deliveries and transfers Cash, Refunds & High-Risk Controls Daily cash-ups and banking reconciliations Monitor high-risk reports, discounts, overrides & refunds Enforce fraud detection and control procedures Admin & Back-Office Compliance File and manage all daily sales and transaction documents Reconcile card transactions and manual sales Manage gift cards, Wi codes, and incident reports Team & Store Compliance Enforce daily checks and security procedures Support audits, SMARTLY deadlines, and compliance training Assist with regional audits, recalls, and clearance events Minimum Requirements ? Matric Certificate ? At least 1 year admin experience ? 2 years retail experience (preferred) Key Competencies Strong attention to detail Results-driven and process-oriented Excellent planning and organisation skills Confident communicator Team player with initiative Adaptable, resilient, and optimistic