Job Description
About the Role
Hire Resolve, a leading provider of managed IT services, VoIP telephony, and security solutions, is seeking an experienced Project Coordinator to join our team in Cape Town. As a key member of our administrative support team, you will play a crucial role in ensuring the seamless execution of technical projects, bridging the gap between clients, technicians, and internal teams.
Key Responsibilities
- Schedule project timelines, tasks, and technician allocations
- Monitor progress, identifying and flagging risks or delays proactively
- Facilitate smooth project handovers from Sales to Technical teams
- Support the simultaneous management of multiple active projects
- Serve as the primary point of contact for clients regarding scheduling and access
- Coordinate effectively with technicians, suppliers, and internal departments
- Escalate critical issues to the Finance or Operations Managers as needed
- Maintain accurate project files, job cards, and handover documentation
- Update and manage data within ZOHO CRM
- Prepare regular project status and completion reports
- Coordinate equipment deliveries and track project-specific stock/materials
- Monitor project costs against initial quotes
- Verify timesheets and job cards to ensure invoicing readiness and process compliance
Requirements
- Education: Matric (Required)
- Experience: 23 years in office coordination or project support
- Sector Knowledge: Experience in IT, technical services, or sales environments is highly preferred
- Technical: Proficient in MS Office (Excel) and CRM systems (ZOHO preferred)
Qualifications
Diploma in Project or Office Administration (Advantageous)
Salary & Benefits
Competitive salary based on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Western Cape
The IT and computing industry is a thriving sector in Western Cape, with many opportunities available to those interested in pursuing a career in this field. Generally, the job market in this area tends to be competitive, with a high demand for skilled professionals who can meet the technological needs of various industries. Typically, these roles involve working on software development, system administration, and data analysis.
When it comes to salary expectations, it’s difficult to pinpoint exact figures due to varying factors such as experience, company size, and industry sector. However, broad ranges are possible. For example, entry-level positions in IT typically range from R300 000 to R500 000 per annum, while more senior roles can command salaries between R600 000 and R1 million or more, depending on the individual’s qualifications and experience. Experienced professionals can also expect to earn higher salaries, often above R1 million, especially if they are in high-demand positions.
Common skills required for IT roles include proficiency in programming languages such as Java, Python, and C++, as well as experience with software development methodologies like Agile and Scrum. Strong understanding of database management systems, cloud computing platforms, and data analysis tools is also highly valued. Additionally, excellent problem-solving skills, strong communication abilities, and a commitment to ongoing learning and professional development are essential for success in this field.
The IT industry is commonly found in various sectors, including the technology industry, financial services sector, manufacturing sector, and government institutions. These industries often require IT professionals to design, develop, and implement software solutions that meet their specific needs. In addition to traditional roles like software development, there are also opportunities for IT professionals to work in consulting, testing, and support.
For those interested in advancing their careers, opportunities exist for professional growth and development. Many companies offer training programs, mentorship schemes, and networking events to help employees develop new skills and stay up-to-date with industry trends. With experience, individuals can move into leadership positions or start their own IT consulting businesses. Furthermore, certifications like CompTIA A+, Cisco CCNA, and Microsoft MCSA demonstrate a commitment to professional development and can enhance job prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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