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Stellenbosch: Retail cashier / technical services & telephone support

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Job Description

About the Role

We are seeking a highly skilled Retail Cashier/Technical Services & Telephone Support professional to join our team in Stellenbosch. As a key member of our front counter, you will be responsible for providing exceptional customer service while handling multiple tasks and pressure. If you have excellent communication skills, attention to detail, and a strong work ethic, we encourage you to apply.

Key Responsibilities

  • Cashier & Point of Sale Process customer transactions accurately (cash, card, account sales)
  • Ensure all accounts are in good standing before supply
  • Balance till daily
  • Issue invoices and receipts correctly
  • Maintain neat and professional front counter
  • Telephone & Customer Service
  • Answer incoming calls professionally
  • Take and relay clear messages
  • Assist with basic product queries
  • Direct calls efficiently to correct department
  • Follow up on customer queries when required
  • Technical & Sales Support
  • Assist with quotations
  • Support colour mixer and sales staff
  • Capture orders correctly on system
  • Ensure correct pricing and discounts applied

Requirements

  • Matric
  • Previous cashier or retail experience (essential)
  • Strong numerical accuracy
  • Computer literate (POS systems experience preferred)
  • IQ retail a benefit, must be able to use XLSX and Outlook
  • Professional telephone manner
  • Ability to handle pressure and multiple tasks
  • Experience in paint, hardware or building materials (advantage)
  • Honest, disciplined and dependable
  • Fully bilingual in Afrikaans

Qualifications

  • No qualifications mentioned.

Salary & Benefits

  • No salary information mentioned.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Sales Jobs in Cape Winelands

The Cape Winelands region in South Africa is home to a thriving sales industry, driven by the country’s growing economy and tourism sector. Typically, sales professionals in this region can expect to work in industries such as financial services, technology, and hospitality, among others. Generally, these roles require strong communication and interpersonal skills, as well as a thorough understanding of the local market.

In terms of salary, it’s common for sales professionals in Cape Winelands to earn broad ranges, typically between R400 000 to R800 000 per annum, depending on factors such as experience, company size, industry sector, and individual performance. However, please note that these figures are only a general guideline, and actual salaries may vary significantly. For instance, senior sales executives or those working in industries with high margins may earn higher salaries, while entry-level roles or those in smaller companies may be on the lower end of the scale.

Common skills for sales professionals in Cape Winelands typically include strong communication and interpersonal skills, as well as a solid understanding of sales principles and industry-specific knowledge. Other essential skills often include negotiation, problem-solving, and time management abilities. In some cases, technical skills such as proficiency in CRM software or data analysis tools may also be required.

Industry sectors commonly employing sales professionals in Cape Winelands include financial services sector, technology industry, manufacturing sector, and hospitality industry. These roles often require a deep understanding of the local market, as well as the ability to build relationships with clients and prospects.

For those looking to start or progress their careers in sales, opportunities for development are often plentiful. Typically, sales professionals can expect to work under the guidance of experienced managers, who provide training and coaching on industry-specific skills and best practices. With experience, many sales professionals also have opportunities to move into leadership roles or take on specialized responsibilities within their companies.

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Ultimately, a successful career in sales requires a combination of strong technical skills, excellent communication abilities, and a deep understanding of the local market. By focusing on these key areas and staying adaptable in an ever-changing industry landscape, sales professionals in Cape Winelands can set themselves up for success and build rewarding careers that align with their goals and aspirations.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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