Job Description
About the Role
We are seeking an experienced General Manager to lead our hospitality team in Johannesburg. The successful candidate will be responsible for driving profit contribution, managing staff, and ensuring compliance with service level agreements. This is a senior management role that requires strong leadership, strategic planning, and industry knowledge.
Key Responsibilities
- Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAs
- Develop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectives
- Coordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staff
- Assign accountabilities, planning, monitoring, appraise job results, develop a climate for information sharing & providing development opportunities
- Build & uphold the company image through collaborating with customers, community organizations, employees and enforcing acceptable ethical business practices
- Maintain quality service through establishing & enforcing organization standards
- Stay abreast with current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, continuously imploring benchmarking & best global practices
- Enhance staff effectiveness through recruiting, selecting, orienting, training, coaching, counselling, communicating values, strategies & business objectives
- Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
- Manage employee relations, workplace conflicts and effect corrective actions, in line with company policies/procedure
Requirements
- 5 Years Relevant managerial Experience in the hospitality industry
- Experience in hotels in senior management roles, general manager, and deputy roles
- Overall knowledge of rooms and food beverages Operations, CRM & Financial Management
- MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)
- Statutory Requirements Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- R800 – R1 million per annum CTC
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Gauteng
In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.
In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.
Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.
The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.
For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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