Job Description
About the Role
As Sales & Marketing Coordinator, you will play a key support role within the hotel’s commercial team. The position requires strong administrative capability combined with commercial awareness, ensuring accurate reporting, efficient coordination of client requests, and effective marketing support.
Key Responsibilities
- Prepare and manage RFPs, LNR contracts, STO contracts, and group quotations
- Respond to client enquiries and ensure timely and accurate proposals
- Coordinate communication between clients and operational departments
- Support corporate ID requests and contract administration processes
- Maintain sales reports, statistics, databases, and marketing records
- Monitor key commercial KPIs including Occupancy, ADR, REVPAR, and cost of distribution
- Conduct rate checks across IHG systems, GDS platforms, and OTA channels
- Support rate loading processes and ensure accuracy across distribution platforms
- Assist with marketing database management and CRM updates
- Support online content checks and image audits across booking platforms
- Ensure accurate promotional and product information is maintained across channels
- Coordinate travel arrangements and logistics for the Sales team
- Provide administrative support to ensure efficient day-to-day commercial operations
- Support cross-sell and up-sell initiatives across departments
Requirements
- Hospitality qualification or relevant hospitality industry experience
- Minimum 2 years experience in hotel sales or commercial support roles
- Strong administrative, reporting, and organisational skills
- Proficiency in hotel PMS systems, revenue systems, and Microsoft Office
- Strong attention to detail and ability to manage multiple priorities
- Excellent communication skills in English (additional languages are advantageous)
Qualifications
(No qualifications mentioned in the original job description. Skipping this entire section.)
Salary & Benefits
(No salary or benefits information mentioned in the original job description. Skipping this entire section.)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in ZA
The Admin / Clerical / Secretarial sector is a common and diverse field in the South African job market. Typically, roles within this sector are found across various industries, with a strong presence in the financial services sector, technology industry, and manufacturing sector. Generally, these positions are in high demand, especially in fast-paced and growing organisations.
When it comes to salary expectations for Admin / Clerical / Secretarial professionals in South Africa, it’s generally difficult to provide a specific range due to variation in factors such as experience, company size, and industry sector. However, broad salary ranges can be offered as follows: For entry-level positions, salaries typically start around R15 000 – R25 000 per annum, while experienced professionals can expect higher salaries ranging from R40 000 – R80 000 per annum. These figures are subject to change and may not reflect the current market conditions.
Common skills required for Admin / Clerical / Secretarial roles include proficiency in Microsoft Office (particularly Word, Excel, and PowerPoint), excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Additionally, knowledge of accounting software and experience with email management tools are often beneficial. Strong problem-solving skills and the capacity to adapt to new systems and processes are also highly valued.
These roles can be found in various industry sectors, including financial services, technology, manufacturing, and public sector organisations. Many companies, both large multinationals like Google and Microsoft and local South African businesses, employ Admin / Clerical / Secretarial staff to ensure efficient day-to-day operations and administrative support.
Career development opportunities for Admin / Clerical / Secretarial professionals are generally available through training and development programs offered by employers. These may include courses in business administration, computer literacy, or languages. With experience and continuous learning, it’s possible for individuals in this field to progress into more senior roles or explore related fields such as human resources management, project coordination, or office management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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