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Cape Town: Vodacom Fixed Services: Field Workforce posted by Tower Group

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Job Description

Key Responsibilities: (Work alongside Regional Teams)

  1. Sales and Market Penetration:
  • Identify and engage potential customers in targeted areas to promote Fixed products (Fibre, FWA).
  • Conduct door-to-door sales, community activations, and on-the-ground campaigns to showcase product benefits.
  • Ensure clear demarcation between Direct Sales Teams and Business Partners Foot Soldiers to avoid any overlap
  • Achieve or exceed monthly sales quotas for Fixed products.

  1. Customer Acquisition:
  • Educate customers on the benefits of high-speed Fixed connectivity for personal use.
  • Accurately complete sales application forms and obtain the necessary customer documentation.
  • Ensure a smooth onboarding process with clear communication and timelines, covering the entire sales cycle.

  1. Relationship Management:
  • Build and maintain strong relationships with customers and provide ongoing support to improve adoption of Fixed products. (Creating a presence in the areas allocated for sales)
  • Act as the point of contact for initial customer queries, installation updates, and troubleshooting guidance. (supported by regional teams and head office)
  1. Territory Coverage:
  • Maximise customer reach in identified priority zones with high potential for Fixed product adoption.
  • Provide daily / weekly market insights, including feedback on competitor Fixed products, pricing, and customer preferences. (check-in)

  1. Feedback and Reporting:
  • Track and report daily sales activity, including leads generated, conversions, and customer feedback.
  • Submit accurate and timely sales reports for performance analysis (as required)

Key Performance Indicators

Percentage of sales targets achieved (monthly/quarterly). Territory Coverage and Engagement:

  • Number of customer interactions per day/week in assigned areas.
  • Number of homes reached or engaged with through door-to-door campaigns (MDU)
  • Daily 40 Interactions with potential clients
  • Daily 15 Leads to be obtained (Clear interest and customer information obtained to follow up)
  • Daily 1 Completed and submitted application

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Sales Performance:

  • Number of Fixed product sales (e.g., Fibre or FWA activations) achieved per day/week/month.
  • Ratio of leads generated to successful activations
  • Percentage of error-free applications submitted (Park Buckets Management)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Telecommunication Jobs in Western Cape

The telecommunication industry is a thriving sector in the Western Cape, South Africa, with a strong demand for skilled professionals to drive innovation and growth. Typically, job seekers in this field can expect to find employment opportunities across various sectors, including technology, financial services, and manufacturing. Generally, the industry is characterized by rapid technological advancements, which creates a need for professionals who can adapt and excel in fast-paced environments.

In terms of salary expectations, it’s common for telecommunication professionals in the Western Cape to earn broadly ranging salaries, with experienced candidates often commanding higher remuneration packages. Typically, starting salaries for entry-level positions range from R500 000 to R800 000 per annum, while senior roles can command salaries upwards of R1 million to R2 million per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these figures are general estimates and may vary significantly depending on individual circumstances.

Common skills required for telecommunication roles in the Western Cape include proficiency in programming languages such as Java, Python, or C++, as well as strong knowledge of networking protocols and software development methodologies. Additionally, many employers require candidates to possess excellent problem-solving skills, attention to detail, and effective communication abilities. Other valuable skills include experience with cloud-based technologies, data analytics tools, and Agile project management frameworks. In some cases, a degree in computer science or a related field may be preferred.

The telecommunication industry is diverse and encompasses various sectors, including the technology industry, financial services sector, and manufacturing sector. Financial institutions often require professionals to manage network security, while tech companies need skilled engineers to develop innovative solutions. In contrast, manufacturers rely on telecommunications experts to optimize their supply chains and logistics.

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For those interested in pursuing a career in telecommunication, there are numerous opportunities for professional development. Many employers invest heavily in training and upskilling programs, which can help employees stay current with the latest technologies and industry trends. Additionally, certifications such as CompTIA Network+ or Cisco CCNA can demonstrate expertise and enhance job prospects. With experience, professionals can move into senior roles, taking on leadership positions or specializing in specific areas, such as network architecture or cybersecurity.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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