Job Description
About the Role
IntelliStaff is seeking an experienced Assistant Housekeeping Manager to support the Hotel Management Team in supervising the Housekeeping department. The successful candidate will be responsible for ensuring the team is motivated and aligned with hotel standards, while also implementing strategies to reduce waste and financial costs.
Key Responsibilities
- Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotel’s standards.
- Facilitate communication and collaboration within the Housekeeping Team and across other departments.
- Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly.
- Check daily manning levels to ensure the department is adequately staffed at all times.
- Inspect guest rooms and public areas to ensure that furnishings, facilities, and equipment are clean, well-maintained, and in good repair.
- Implement and monitor departmental par-stock levels for chemicals, amenities, linen, and other items in collaboration with Hotel Management.
- Monitor and control inventories for operating equipment, linen, stationery, guest supplies, cleaning supplies, and uniforms to maintain par stocks and control costs.
- Identify areas where waste can be reduced, and financial savings made, and monitor service practices to achieve waste reduction targets.
- Ensure that departmental training records are up to date and reflect all training conducted.
- Implement and monitor an effective key control system for areas relevant to the Housekeeping Department, ensuring the safety and security of guests, staff, equipment, and supplies.
Requirements
- Minimum of 2 years of experience in a similar position within a 5-star luxury property
- Impeccable communication skills both written and verbal
- Leadership experience
- Strong training skills and experience
- Effective rostering abilities
- Knowledgeable with the controlling of expenses and inventories
Qualifications
- Diploma in Hospitality (Note: No specific qualification mentioned in the original job description)
Salary & Benefits
No information provided regarding salary or benefits.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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