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Johannesburg South: Hotel Operations Coordinator posted by Lido Hotel

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Job Description

The Operations Support Assistant provides day-to-day administrative and operational support to ensure the hotel runs smoothly. The role focuses on completing and following up on departmental checklists, assisting with administration, interacting with guests, and monitoring staff compliance with operational procedures. The position reports directly to management and does not carry disciplinary authority.Key Responsibilities:Perform general administrative duties including filing, data capture, and record keepingAssist with daily operational reports and basic documentationMaintain checklists, logs, and internal records as required by managementSupport front office and operational administration when neededDepartmental Checklists & MonitoringPhysically check departments to confirm tasks are done according to standardsRecord and report any non-compliance, issues, or irregularities to managementStaff Monitoring & SupportReport late arrivals, absenteeism, misconduct, or operational concerns to managementProvide guidance to staff on procedures.Assist with Guest InteractionRequirements:Basic computer literacy (email, documents, spreadsheets)Good communication and interpersonal skillsStrong attention to detail and ability to follow proceduresWillingness to work weekends and public holidays as required.

How to Apply

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About Other Tourism/Hospitality Jobs in Gauteng

Gauteng, the economic hub of South Africa, is home to a diverse range of industries that cater to various sectors of tourism and hospitality. Typically, job opportunities in this field are abundant, with many companies seeking skilled professionals to manage and operate their establishments. However, the job market can be competitive, and it’s essential for job seekers to have a clear understanding of the industry trends and requirements.

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When it comes to salary ranges, those working in tourism and hospitality in Gauteng typically expect broad-based compensation packages that reflect their experience, qualifications, and industry sector. Generally, salaries in this field can range from R500 000 to R2 million per annum, although these figures are subject to variation depending on factors such as the size of the company, industry sector, and individual performance.

Common skills required for roles in tourism and hospitality include excellent customer service skills, strong communication and interpersonal abilities, a solid understanding of operations management principles, attention to detail, analytical thinking, problem-solving skills, and adaptability. Typically, companies also look for professionals with experience in hotel management, event planning, or other related fields.

The industry sectors that commonly employ tourism and hospitality professionals include the financial services sector, technology industry, manufacturing sector, and leisure and entertainment industries. These sectors often have a high demand for skilled staff to manage their establishments, events, and operations.

Career progression paths in this field are generally linear, with opportunities for advancement into senior management positions or specialized roles such as hotel ownership, event planning, or tourism development. Typically, professionals in this field can expect to gain experience, build their skills, and progress through the ranks, with potential for career growth and development within established companies or as entrepreneurs.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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